Jira Service Management Jobs

Inclusive & Diverse

Rise from Within

Diversity of Opinions

Work/Life Harmony

Mission Driven

Customer-Centric

Social Impact Driven

Passion for Exploration

Family Medical Leave

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Braze is hiring an IT Service Desk Director to lead and scale a global hybrid service desk, driving service excellence, automation, and people development.

Escape Velocity is hiring a Senior Technical Producer to lead dev ops and live ops production, improving developer quality of life and release stability across a fully remote, cross-regional studio.

Cloudforce is hiring a Project Coordinator in National Harbor, MD to support PMO operations, manage project documentation and reporting, and act as an onsite liaison for cloud and AI engineering projects.

Serve as a Senior Analyst in Service Desk Operations supporting vendor onboarding and prequalification processes for the Mayor’s Office of Contract Services in New York City.

Clipboard is seeking a Senior IT Operations Engineer to manage access, security, and corporate IT systems for a fast-growing Series C marketplace based in San Francisco with flexible hours and PST overlap requirements.

Dexcom seeks an experienced Sr Staff Business Systems Analyst to lead global Salesforce and CRM initiatives that enable Sales excellence and data-driven decision-making across markets.

Egen is hiring a Delivery Director (contract) to lead client program execution and coach delivery teams for large-scale cloud and IT transformation projects in a remote, client-facing role.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Lead Wix's US IT operations from New York, overseeing infrastructure, help desk, networking, security, and AI-driven automation while managing a cross-site IT team.

Lead and manage onsite deskside support operations for a major US client, ensuring consistent global service delivery, SLA adherence, and continuous operational improvement.

Instructure is seeking an experienced Program Manager to lead complex, enterprise-level, multi-workstream customer programs and drive alignment across delivery, product, and engineering teams.

Experienced IT support leader needed to manage onsite, global deskside operations and ensure SLA-driven, high-quality service delivery for a major U.S. client.

Lead and manage global deskside support operations onsite in New Brunswick, NJ, ensuring SLA compliance, high-quality end-user support, and strong client governance.

Support Rho’s employees as an IT Support Engineer by troubleshooting macOS devices, managing provisioning and access, and maintaining endpoint security and collaboration tools.

Rho is hiring a Lead IT Support Engineer to oversee global IT operations, device lifecycle, and identity management across a Mac-first environment while mentoring support staff and improving operational systems.

Senior engineering leader needed to own Tech Ops & Support strategy and execution—driving ITSM, automation, Cloud FinOps, observability, and high-performing support teams across a distributed enterprise.

Senior engineering leader needed to own Tech Ops and Support strategy and delivery for a large, distributed enterprise, driving automation, ITSM governance, and exceptional service outcomes.

Lead Encore’s distributed Service Desk team to deliver exceptional IT support, asset management, and partner engagement across the organization.

Senior engineering leader responsible for shaping and executing Tech Ops, support, FinOps, and A/V strategies to deliver reliable, automated, and measurable operational outcomes across the enterprise.

Customer-focused IT Helpdesk Service Technician needed to deliver Tier 1/2 desktop, AV, telephony, and application support while assisting with imaging, asset lifecycle, and local escalation in an Orlando-based SaaS environment.

Evolution is hiring a Service Support Specialist to maintain live casino table availability and coordinate technical incident response from our Atlantic City studio.

Inclusive & Diverse

Growth & Learning

Mission Driven

Diversity of Opinions

Lead cross-functional escalation management and delivery excellence at Included Health to ensure rapid, consistent resolution of client issues and drive operational scale.