Jira Service Management Jobs

Wider Circle is hiring an IT Engineer to support a remote workforce by managing endpoints, Google Workspace, MDM, Atlassian tools, and contributing to infrastructure and cloud operations.

Experienced IT leader needed to manage Service Desk, Windows systems, and procurement for Business Wire, balancing hands-on support with strategic roadmap delivery.

Lead dLocal's global Service Desk team to deliver secure, high-performing IT support while driving Jira governance, automation and continuous improvement across regions.

Senior digital product and customer experience leader sought to drive mobile-first strategy, AI pilots, analytics, and enterprise service recovery at a large national insurer.

Be the strategic partner and BuildOps product expert for a large multi-location customer, driving adoption through onsite leadership, executive engagement, and data-driven success planning.

Vasion is hiring a Manager of Professional Services to lead and grow a consulting team that delivers SaaS implementations, drives client satisfaction, and improves project profitability.

BuildOps seeks a Staff Product Manager to own product vision and deliver AI-enabled, customer-driven solutions for commercial contractors across field service and maintenance domains.

BuildOps is hiring a Product Manager to lead roadmap and product execution for field service and maintenance workflows, partnering closely with engineering, design, and customers to deliver AI-enabled solutions that drive CSAT and adoption.

Support a busy Command Center by providing first-line technical troubleshooting, ticket management, and exceptional customer service for IT incidents and service requests.

Experienced IT service professional needed to lead help desk escalation handling and mentor support staff for a municipal/government IT environment.

Alliance North America is hiring an onsite Level 1 Service Desk Technician in Henderson, NV to deliver first-line IT support and ensure timely incident resolution for internal users.

Provide advanced technical troubleshooting and incident management for NYU's Student Health Center, improving systems, documenting solutions, and training staff.

An experienced ITSM consultant is needed to lead incident/problem management improvements, strengthen service resilience, and support DR/BCP efforts for MWResource on a hybrid 12-month contract.

PHIL is looking for a hands-on IT Administrator to run day-to-day IT operations, security, automation, and vendor management for a distributed healthcare platform supporting pharmacies and warehouses nationwide.

Onbe is looking for a Systems Administrator to own Office 365/Azure administration, SRE practices, automation with PowerShell and IaC, and endpoint management in a hybrid Buffalo Grove role.

UMGC is hiring a Senior Salesforce Business Analyst to bridge business and technology, driving Salesforce solutions and delivering value for university customers.

Lead Thumbtack’s Service Operations PMO to create portfolio-level governance, deliver high-impact cross-functional programs, and develop a distributed team of program managers.

Praecipio seeks an experienced MSM Solutions Senior Consultant to lead client engagements, optimize Atlassian ecosystems, and deliver scalable service management solutions in a remote-first environment.

Praecipio is hiring a remote Senior MSM Consultant to lead Atlassian-based service management implementations and drive process transformation for enterprise clients.

Serve as a hybrid Product Owner in NYCERS' EPMO, combining agile and waterfall expertise to lead teams, manage product scope, and deliver measurable business outcomes.

Vuori seeks a Senior IT Support Manager to lead global 24/7 service desk operations, drive ITSM excellence, and mentor a high-performing support team across corporate and retail environments.