Healthcare Contact Center Jobs

Lead the product strategy and modularization of Distyl’s Contact Center solution—shaping SME tools, Agent Assist, and the Remedy Layer for high-impact enterprise deployments.

Lead and mentor a Patient Engagement team at St. Luke's Access Center to deliver efficient scheduling, insurance verification, and exceptional patient service.

Experienced bilingual (English/Spanish) workforce management specialist needed to run scheduling, analyze contact center metrics, and coach agents at USA Clinics Group’s Northbrook site.

TP is hiring a Temp Operations Assistant Manager in Tallahassee to lead contact center operations, improve processes, and ensure service quality for a client program through December 15, 2025.

Lead training, quality assurance, and coaching for USA Clinics' Northbrook contact center to elevate agent performance and patient experience.

USA Clinics Group is hiring a Workforce Management Supervisor in Northbrook to manage forecasting, scheduling, and real-time staffing to meet contact center service and productivity targets.

USA Clinics Group is hiring a bilingual Contact Center QA & Training Specialist to evaluate calls, coach agents, and improve call quality and KPIs for their Northbrook call center.