Head Of Customer Success Jobs

Lead and scale Promise’s GTM operations function—owning pipeline, deal desk, pricing support, compensation design, and reporting—to drive predictable growth across sales, marketing, and customer success.

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Family Medical Leave

Paid Holidays

Highspot seeks a strategic, experienced customer-success executive to lead and scale its global Customer Success organization and drive adoption, retention, and expansion across all customer segments.

Lead customer adoption and product advocacy for Additive’s AI document-extraction platform inside Thomson Reuters by combining pre-sales support, customer success, and product insight responsibilities.

Lead Sully.ai’s U.S. operations and commercial scaling as General Manager, translating clinical AI product roadmaps into enterprise adoption and operational excellence.

Lead and scale the Customer Success organization at a high-growth legal-tech SaaS company, owning onboarding, adoption, renewals, and product-driven customer outcomes.

Lead Airwallex’s US startup strategy and ecosystem partnerships to make the platform the default financial partner for startups from seed to IPO.

Lead and scale WHOOP’s Enterprise Customer Success organization in Boston, driving adoption, retention, and growth across large strategic accounts while acting as a hands-on player-coach.

Sagetap seeks a product-focused Head of Sage Success to own the buyer lifecycle and build an active, retained community of technology executives.

Lead the customer success function at a high-growth legal-tech SaaS company to build scalable processes, drive adoption through hands-on implementation, and reduce churn while enabling expansion.

Lead Acquisition.com's Relationship Management team to build systems, playbooks, and a high-performing organization that maximizes renewals, expansions, and client satisfaction.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Front is hiring a Head of Customer Success to lead and scale a global team responsible for renewals, retention, and expansion across a ~$100M customer base.

PermitFlow is hiring a strategic Head of Customer Success to build and lead the post-sale function, owning renewals, expansion, and customer health for its AI-driven permitting platform.