Gorgias Jobs

Topicals is hiring a Customer Experience Specialist with skincare expertise to manage high-volume customer inquiries, provide personalized product guidance, and surface insights that improve product and CX decisions.

Lead and develop a high-performing CX team at ShipMonk to improve CSAT, reduce response time, and drive operational excellence for merchant support.

Lead the Client Experience Associate team to deliver fast, empathetic, and scalable support while building systems, SOPs, and automation to raise service standards across Acquisition.com.

Lead Acquisition.com's Client Experience team to deliver white-glove, scalable customer support while owning AR workflows, QA, chatbot automation, and cross-functional operations.