Genesys Jobs

Experienced AWS developer with deep Amazon Connect and digital channel expertise wanted to lead contact-center migrations and GenAI-enabled customer engagement solutions at Miratech.

Forbes Advisor is hiring a Director of Call Center Operations to lead strategy, execution, and performance for a remote call center team focused on driving lead generation and conversions.

Lead the modernization of Talkiatry's Care Coordination operations—building systems, QA, training, and AI-ready infrastructure to scale high-quality mental health care.

Customer-Centric

Mission Driven

Rise from Within

Fast-Paced

Collaboration over Competition

Startup Mindset

Dare to be Different

Work/Life Harmony

Maternity Leave

Paternity Leave

Family Medical Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Lead HTS’s enterprise GTM for conversational AI, owning outbound to close, pilot-to-production conversions, and multi-million-dollar contracts with major travel brands.

Lead complex, multi-stakeholder enterprise sales into America’s largest health systems to land and expand seven-figure patient-access automation programs at Assort.

Lead the design and global scaling of WCK’s 24x7 omnichannel Response Support platform, embedding KMS, AI Tier 0 intelligence, and multi-tier operational support to enable seamless frontline response.

Lead the transformation of Talkiatry’s operational backbone—building ServiceNow-driven platform infrastructure, QA and enablement systems, and AI-ready governance to scale high-quality psychiatric care.

Support VA contact center transformation by producing current-state service design artifacts, conducting process analysis, and coordinating discovery using the Magnify HCD approach.

Cresta seeks a Solutions Architect to lead technical engagements and enterprise integrations for its AI contact-center platform, driving technical wins from pre-sales through implementation.