Freshdesk Jobs

Lead the design and delivery of outcome-driven learning experiences and knowledge systems that empower both internal teams and customers to adopt and maximize Clutch’s product.

Experienced, empathetic customer service professional needed to handle 50–100 daily tickets across multi-channel support for a U.S.-hours remote role.

Lead support operations by administering Freshdesk, building automations and integrations, and using data to improve team performance at Benchmark Education Company.

Lead OnePlus North America's customer support operations and escalations as a hands-on contractor responsible for multi-channel delivery, QA, workforce management, and system coordination.

Polly is hiring a technically adept Customer Support Engineer to troubleshoot customer issues, drive cross-team resolutions, and help scale support operations in a high-growth mortgage technology startup.

Lead the design and delivery of AllCare's national AI Medical Concierge by applying hands-on assisted living operations experience to build processes, manage logistics, and mentor a team of concierge agents.

Provide friendly, accurate multi-channel customer support for Informa Markets' US Beauty and select Boating events to ensure outstanding attendee experiences.

Lead HighLevel’s Implementation and Customer Success team to drive adoption, retention, and measurable customer value across a high-scale SaaS platform.

Aeries Software is hiring a remote Support Analyst to provide technical support to K–12 districts, resolve tickets, maintain student data, and assist with state reporting needs.