Escalations Engineer Jobs

Browse 3 exciting jobs hiring in Escalations Engineer now. Check out companies hiring such as Palo Alto Networks, ServiceNow, FM in Boston, Memphis, Boise City.

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Support Enablement and Escalations Engineer (Cortex Cloud)

Palo Alto Networks Hybrid Plano, TX, United States

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Posted 12 hours ago

Be part of a cross-functional team at Palo Alto Networks to enable TAC, resolve critical escalations, and improve supportability for Cortex Cloud across cloud and container environments.

Sr. Technical Support Engineer, Focused Services, XSIAM

Palo Alto Networks Hybrid Santa Clara, CA, USA

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Posted 25 days ago

Provide senior-level post-sales technical support for XSIAM-focused customers, driving root-cause analysis, tailored guidance, and product feedback to improve security outcomes.

Lead Performance Engineer (Escalations Engineering)

ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States

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Posted 28 days ago

Inclusive & Diverse

Mission Driven

Rise from Within

Diversity of Opinions

Work/Life Harmony

Empathetic

Feedback Forward

Take Risks

Collaboration over Competition

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Conferences Stipend

Paid Time-Off

Maternity Leave

Equity

Senior escalation engineer role focused on diagnosing and resolving complex performance and availability issues for ServiceNow customers while mentoring the support team.