Contact Center Metrics Jobs
Browse 6 exciting jobs hiring in Contact Center Metrics now. Check out companies hiring such as USA Clinics Group, Northwestern Memorial Healthcare, Centene in Jersey City, Chicago, Milwaukee.
USA Clinics Group is hiring a Call Center Training Manager to lead training, quality assurance, and coaching efforts at the Northbrook contact center to improve agent performance and patient experience.
Experienced operations coordinator needed to lead staffing, scheduling, training, and performance management for Northwestern Medicine's Rehabilitation Patient Services.
Centene seeks a detail-oriented Customer Service Advocate II to provide timely, accurate support to members and providers via phone, chat, and email in a remote capacity.
A remote Program Performance Specialist will analyze contact center metrics, identify improvement opportunities, and deliver actionable reports to optimize program and agent performance for Working Solutions.
Protective Insurance is hiring a remote Contact Center Manager to lead the Employee Benefits CX team, improving customer satisfaction, operational performance, and adherence to regulatory standards.
Lead the product strategy and modularization of Distyl’s Contact Center solution—shaping SME tools, Agent Assist, and the Remedy Layer for high-impact enterprise deployments.
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