Browse 7 exciting jobs hiring in Contact Center Director now. Check out companies hiring such as Forbes Advisor, City of New York, Replicant in Hialeah, St. Petersburg, Moreno Valley.
Forbes Advisor is hiring a Director of Call Center Operations to define strategy, scale remote call center performance, and drive revenue through data-driven inbound/outbound sales and operational best practices.
Senior leader needed to direct NYC311 communications, manage agency relations, and oversee CRM/IVR and content strategies to improve citywide customer service.
Replicant is hiring a senior product marketing leader to own positioning, GTM strategy, and a player-coach role driving launches and sales enablement for its AI-first contact center platform.
Lead remote contact center operations and client programs for Working Solutions, driving profitability, staffing, and performance across assigned accounts.
Experienced process and service transformation leader needed to own and scale global inquiry management across omni-channel services at Mastercard’s GBSC in O'Fallon, MO.
Experienced operations leader needed to design and run Cloudflare's global delivery operations framework, matching customer demand to capacity and restoring operational predictability.
Lead strategic enterprise customer success efforts to drive AI-driven adoption, retention, and growth for NiCE's cloud CX platform.
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