Call Center Training Jobs

Experienced contact-center trainer needed to create and deliver dynamic AT&T-focused training, manage learning resources, and provide on-site coaching with substantial travel.

Develop realistic, performance-focused simulations and eLearning that mirror live customer interactions to boost agent effectiveness and key call center metrics.

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Family Medical Leave

Paid Holidays

GoodLeap is hiring a remote Performance Development Manager to own post-training nesting, coaching, and calibration programs that drive performance and quality improvements for the Collections team.