Solution Architect - Post Sales (Remote - US)

This position is posted by Jobgether on behalf of IP Fabric. We are currently looking for a Solution Architect - Post Sales in the United States.

This role offers an exciting opportunity to partner closely with customers after the sale, ensuring they gain maximum value from complex network automation solutions. As a key technical expert, you will guide clients through deployment, training, and ongoing support, helping them transform their network management practices. You will collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions and provide critical feedback for product development. This position thrives in a fast-growing, innovative environment where technical expertise and customer focus drive success.

Accountabilities

• Engage with customers post-sale to understand requirements and ensure successful adoption of solutions.
• Refine and validate use cases, establishing acceptance criteria with clients.
• Deliver training sessions and ongoing support to maximize solution effectiveness.
• Develop clear Statements of Work outlining project scope, deliverables, and timelines.
• Manage project progress, risks, and mitigation strategies to ensure successful outcomes.
• Collaborate with product management, marketing, engineering, sales, and support teams to optimize customer satisfaction and product impact.
• Deploy and support the platform in customer environments, including integrations and extensions.
• Travel occasionally for meetings, industry events, and customer visits.

• 2+ years in post-sales or professional services roles focused on enterprise B2B hardware or software, preferably in networking.
• Strong customer-first consultative approach.
• Background in network engineering or architecture with deep knowledge of networking technologies and protocols.
• Experience in project scoping, SOW creation, and solution implementation.
• Familiarity with server virtualization and basic programming languages/APIs.
• Strong project management skills, able to handle multiple engagements simultaneously.

Preferred skills:

• Knowledge of NetDevOps workflows and tools like Python, Git, Ansible, infrastructure-as-code.
• Ability to develop custom Python prototypes for customers.
• Proven track record as a technical post-sales engineer or architect.

• Competitive base salary and commission structure.
• 25 days of paid time off.
• Health, dental, and vision insurance coverage.
• Employer-matched 401(k) plan.
• Wellness benefit via ClassPass.
• Anniversary rewards and recognition.
• Flexible work environment supporting work-life balance and growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

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