Director Inside Sales

Jitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently.

For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally.

The position of Director of Inside Sales at Jitterbit is a fantastic opportunity for a dynamic leader passionate about sales and team success. In this fully remote role, you'll oversee the North America ISR sales team, guiding small deals and personnel management to drive outstanding results. You will also manage the North American BDR team. 

We're looking for someone with at least 3 years of sales management experience and a stellar track record in sales, ranking in the top 5%-10% of their peers over at least 5 years. If you have a knack for capturing and expanding SMB accounts, hunting outbound leads, you’ll thrive here. 

Reporting to the VP of NOAM Sales, your main goal will be to surpass quotas by winning new SMB logos, expanding existing accounts and propelling your BDR team to hit and exceed SQL monthly targets. You'll collaborate with talented Marketing, Product Management, Enterprise AEs, and Customer Success teams. Plus, you'll lead our outbound lead generation efforts for NOAM and work closely with marketing on inbound opportunities. 

Join us and be part of a team that’s driving growth and making an impact across the SMB market and our NOAM Lead Generation function.

Key Attributes for Success:

•  Identify and cultivate leadership potential within the team by offering tailored development opportunities and mentoring programs.
• You have successfully managed a sales team, and you can guide a SMB sales cycle from inception to closure.
• You have successfully managed a Business Development Team that developed both outbound and inbound leads, consistently exceeded monthly SQL quotas. 
• You have experience upselling, cross-selling new products/features into existing customer accounts, and coaching others on how to do the same with success. 
• Develop and Optimize Sales Processes: Design and implement scalable and repeatable inside sales processes to drive efficiency, productivity, and revenue growth.
• Knowledge Management: Oversee the creation and maintenance of a centralized repository for training materials, best practices, and resources accessible to all team members.
• Strategic Planning: Create and execute a comprehensive sales strategy aligned with organizational goals, focusing on market penetration and customer acquisition.
• You have built a consistent and sustainable pipeline. You and your teams have consistently achieved quotas.
• Coaching and Development: Build and implement coaching programs to enhance team skills, improve performance, and develop future sales leaders.
• Performance Analytics: Establish key performance indicators (KPIs) and leverage data-driven insights to monitor progress, identify opportunities, and refine strategies.
• Collaboration and Communication: Partner with marketing, product, and other departments to ensure alignment on campaigns, lead generation, and customer feedback.
• Recruitment and Retention: Attract, hire, and retain top talent while creating pathways for career advancement within the team.
• Customer-Centric Approach: Foster strong customer relationships by ensuring the sales team delivers value-driven solutions and maintains a high level of service quality.
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Qualifications:

• B2B technology sales for 5+ years with significant experience in SMB and a track record of over-achievement against your assigned quotas. Your experience includes at least 3 years of sales management overseeing teams that sell into an existing customer base
• Operate strategically and tactically without daily direction from a manager
• Entrepreneurial spirit and thrive in a remote work environment
• You compete to win but are smart enough to exit a losing situation and coach your team to do the same
• Experience in a high-growth, fast-paced environment, which will enable you to quickly learn the Jitterbit sales methodology. Your first task will be a combination of learning the sales process, product positioning and value proposition, as well as a high-level understanding of Jitterbit technology
• Naturally inquisitive and while perhaps the most difficult task, seek to understand and solve business problems 
• 4-year college degree or similar, demonstrable life skills 

 What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

Please be advised that Jitterbit does not:

• Conduct interviews through unsecure messaging platforms.
• Request sensitive personal information, such as social security numbers or bank details, during initial contact.
• Require payment or fees from applicants at any stage of the hiring process.
• Offer unrealistic salaries or benefits packages.

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Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.