Learning Solutions Assoc Dir

Training Solutions Associate Director Job Description:

Job Responsibilities/Work Experience

• Collaborate with key stakeholders (SMEs, Program Owners, Business Partners) as needed to understand learning solution architecture, objectives, and timeline, and other deployment requirements to translate them into learning solutions.
• Deliver training programs for assigned content area(s) to internal and external clients and assess the effectiveness of the training in meeting the business objectives.
• Utilize PowerPoint, Word, Rise, Articulate, Camtasia and other authoring tools to design and develop interactive training materials, including, but not limited to training curriculums, agendas, scripts, training guides, job aids, infographics, videos, and more.
• Develop and maintain the library of appropriate in-depth client training materials for offerings and BAU processes post sale, use case studies and training materials on offerings comparisons including sales, Rx and patient offerings, client training materials developed for various internal/external stakeholder groups including Sr. Leadership, field staff, finance, marketing teams, etc.
• Maintain and update all existing training materials (including webinars) and identify client training priorities, including converting internal materials to be client ready.
• Investigate and implement creative solutions to meet the demand for training and distance learning by exploring the use of alternative media for deliverables such as e-learning training, etc.
• Serve as a subject matter expert for assigned content area(s), available to consult with associates and clients to address questions.
• Work closely with IQVIA Marketing and Sales to support the rollout of new products.
• Project manage activities for the Training Team and communicate updates and program information on a regular basis to all appropriate stakeholders.
• Responsible for identifying and developing Self-Serve training modules and webinars and updating, maintaining, and tracking existing modules.
• Conduct in-person virtual training sessions as needed.
• Design and conduct Train-the-Trainer sessions.

Requirements:

• This role requires someone who thrives in a fast-moving, dynamic environment with tight deadlines and minimal supervision and who can successfully manage multiple projects.
• In-depth knowledge of IQVIA products (information assets), their applications and issues facing the pharmaceutical industry preferred.
• Bachelor's Degree Preferred
• Eight (8) years’ experience in training/adult learning and instructional design
• Must possess in-depth knowledge of IQVIA products (information assets), their applications and issues facing the pharmaceutical industry.
• Pharmaceutical experience a plus
• Well-developed presentation skills, adult learning techniques and classroom management skills
• Strong consulting and organizational skills
• Good project management skills
• Effective time management skills are essential.
• Advanced PC skills and the ability to use software /graphics/spreadsheet packages.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $84,100.00 - $234,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.