Program Manager, Digital PMO

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Intuitive’s Digital organization in the PMO aims to improve patient care and empower care teams with unique data and insights from our integrated digital ecosystem. Program Managers in Digital are responsible for delivering new products and capabilities to our customers and partners.  You must have some regulatory experience. 

Program Managers in Digital are responsible for delivering new products. We’re looking for people with proven track records of delivering complex, integrated, cross-functional products with high standards of quality. Digital program managers are engaged in all aspects of the product lifecycle from requirements research and architectural design to software engineering development, QA, deployment, and market rollout. Our program managers align hardware and software engineering, clinical and regulatory schedules, and ensure that the right products are created at the right time.

At Intuitive, Program Management is not a task-based job. We are responsible for successful outcomes and delivery. This means that while proven program management fundamentals are a must, we look for more.

We look for candidates who know what success looks like and has a personal stake in the services they help and the people they manage. Someone with positive energy and with enthusiasm. We look for people who hold themselves and their program teams to high standards. People who aim to simplify and to clarify. People who are as presenting to executives.

Roles and Responsibilities:

• Effectively manage cross-functional development programs across Intuitive, overseeing critical projects, and delivering against commitments.

• Help teams prioritize tasks to focus on the critical activities that drive progress and avoid being sidetracked by less important issues.

• Partner with the cross-functional teams to ensure the right people are updated with the right information at the right time on status and ensure that cross-product dependencies are implied, planned for, and crisply executed

• Perform risk analysis, develop contingency plans, and gather data from functions to proactively raise prioritization and scheduling tradeoff

• Drive required discipline and rigor in requirements insights, design, development, and testing through good development practices and effective use of phase gates.

• Work across the organization and external partners as needed to align functional help and input for the project

• Contribute to and help grow improvement Intuitive project management processes and ongoing improvements to the way we ship new products and capabilities.

• Function as a primary point-of-contact for collaborators across the org. This should only include the job description and not include company information, qualifications, or additional information

Required Skills and Experience

• 12+ years program & project management experience with a bachelor’s degree or 9 years with a Masters’ degree.

• A background in leadership of projects, programs, and portfolio management of software delivery programs, at scale.

• Demonstrated excellence in program management capabilities across product lifecycle, from ideation through commercialization.

• Exceptional grasp of software development engineering methods, manufacturing, and quality control.

Nice to have:

• Project Management Professional (PMP) certification is preferred.

• Knowledge of Design Controls under US and International Regulations preferred.

• Proven ability to think strategically, plan and align product development with business goals and market needs.

• Naturally accountable, a self-starter, self-motivated, self-directed, self-sustaining.

• Outstanding communication and presentation skills, written and verbal, to all levels of an organization.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.