Manager, Engineering (Media DevOps)

The Media DevOps team builds and maintains the primary organs and arteries of our system. The team’s mission is to consistently deliver a high-performance, cost-effective world-class platform as a service (PaaS) that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be helping solve a wide range of problems from scaling the infrastructure to support Internet-scale levels of traffic to accelerating the delivery of new fraud defense techniques and stopping fraud in its tracks.

By joining this team at HUMAN, you will gain a deep understanding of how our products and services work all the way from signal collection to customer reports and are able to make a major impact on cleaning up the internet. You will oversee the evolution of a platform that will grow in scale by 100x (current volume is in PBs) to 1000x, ensuring that our services stay consistently reliable and performant at internet-scale. You will also be responsible for delivering new self-service capabilities that support the Media R&D org enabling your colleagues to respond to threats as quickly as possible.

Preferred location for this hire is in the Eastern US, managing team members on the West Coast and in the UK.

Responsibilities:

• Guide the team in transitioning to Kubernetes-based platform as a service (PaaS) from traditional cloud ops techniques.

• Work with engineering, product management, executive stakeholders, and your team to define and deliver plans that improve platform stability, manage costs, and meet customer SLOs.

• Understand organizational strategy and goals and help the team understand decision criteria so they can make prioritization decisions for their sprints and day-to-day work.

• Use your experience to help the team with critical architectural and delivery decisions.

• Accelerate Product development for Engineering and Research teams by simplifying and reducing friction points in the software development lifecycle.

• Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of the Media infrastructure and supporting FraudSensor and Mediaguard.

• Hire and develop technical talent.

• Foster a culture consistent with our brand, organizational values, user/customer focus, and passion for the web.

Qualifications

• Have an AdTech or Media background, preferably with managed bidders on a DSP

• Have experience with high-scale data platforms – designing distributed systems, experience with high throughput systems, understanding of implications of automated delivery, and support for high complexity systems at scale.

• Hands-on experience implementing and working with Kubernetes on AWS cloud-hosted solutions and infrastructure.

• Successfully built a team, defined its mission, and executed on its goals. Good at giving and receiving feedback and providing coaching to the team.

• Understand multiple Agile processes and apply them appropriately to help the team (not just focused on Scrum or Kanban or something else).

• Have experience with bleeding-edge data platform capabilities.

• You understand that DevOps is a culture and way of thinking, and you bring a service-minded, customer-focused way of doing things.

• You are a servant leader - you understand that you are here to serve the team and make them successful.

• You reason from first principles and evaluate options rigorously.

• You lead by example.

• You are open, transparent, and work in tight collaboration with anyone.

• You are naturally curious and passionate about learning and growing your skillset – which might include machine learning techniques and models.

• You have the ability, and more importantly, the passion to teach, coach, and mentor individuals and contribute frequently to educate the greater community.

• You have both breadth and depth of software engineering expertise.

• You have excellent verbal and written language skills, especially when talking about code and systems.

• You are comfortable communicating in a decentralized work environment and across organizations.

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About HUMAN Security

HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms.

HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide.

HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.