EA/Office Manager

About Us

At Hiya, we’re revolutionizing voice communication to make it more secure and productive. Our mission is to protect against spam and fraud, connect businesses with customers, and secure global telecommunications.

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform powers over 500 million users worldwide. Leveraging adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice interactions across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, HP, KPMG, and more.

About the Position

Hiya is seeking an EA/Office Manager to support our Executive Team and help drive key initiatives across the company. This role combines executive support, event and project management, and relationship coordination. You’ll manage schedules, travel, and communications for executives, while also leading company events and managing key external relationships.

This is an exciting opportunity for someone who’s organized, proactive, and thrives in a fast-paced, people-focused environment.

What You’ll Do

• Manage executive calendars, travel, and inboxes; anticipate needs and ensure alignment with business priorities.

• Coordinate and host in-office visits for advisors, business leaders, and clients; manage key partner and advisor relationships.

• Plan and execute company events such as All Hands, holiday celebrations, off-sites, and culture initiatives.

• Collaborate with the People and Operations teams on office projects and company-wide communications.

• Support cross-functional initiatives and special projects on behalf of the Executive Team.

• Maintain discretion and professionalism in handling sensitive information.
  

Qualities that will make you successful:

• Experience supporting senior leaders in an EA, Business Partner, or similar role.

• Strong organizational and communication skills; comfortable managing multiple priorities.

• Experience coordinating high-level meetings, travel, and events.

• Professional presence and ability to build relationships with executives and external partners.

• Proficient in Google Workspace, Slack, and Zoom.

• High integrity, sound judgment, and a proactive, solutions-oriented mindset.

The person in this role must embody Hiya’s key values of: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success and Leading by showing up with a point of view, engaging in discussion, listening respectfully to others' opinions and committing to decisions.

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The base salary will be between $XXXX. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately

• Status: Full-time

• Type: Hybrid (must match the executive teams in-office schedule)

• Location: Seattle, WA

• Travel Requirements: up to 10%

• Department: People Team

• Reports to: Chief Revenue Officer

Benefits

• Equity compensation

• 401K program with 3% match through Fidelity Investments

• Flexible vacation plan

• 15 Paid holidays, including Recharge Days

• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents

• Flexible spending, health savings accounts and Pretax dependent day care savings plan

• Paid parental leave

• Voluntary Life and AD&D, and Accident insurance options

• Employer-paid life insurance

• Employer-paid long-term disability coverage (in qualifying states)

• Donation Matching for a charity of your choice (up to $1,000/ year)

• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!