AI Solution Analyst- 35134

Position Objective

The Harvard Companies include four entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States.  We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.  Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization.   The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles.  People are also at the center of our Core Values.  Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”. 

Position Summary:

The AI Solution Analyst will play a key role in supporting the design, testing, and implementation of artificial intelligence (AI) solutions across the organization. Reporting to the Director of Project Management Office, this individual will assist in identifying opportunities, experimenting with tools, and helping deliver innovative solutions that make employees work smarter and faster. 

This is an entry-level, hands-on role designed for a curious and motivated individual who enjoys exploring new technologies, testing approaches, and creatively solving problems even when requirements are not fully defined. The ideal candidate is eager to learn across multiple disciplines, comfortable working with AI coding agents, and excited to contribute to discussions on the best approach to deliver value with AI. 

Essential Duties and Responsibilities

AI Solution Development & Support 

• Assist in building, testing, and maintaining AI-powered applications, chatbots, and automation tools.
• Support integration of AI solutions into existing business systems and workflows.
• Collaborate with stakeholders to understand business needs and propose creative AI-driven solutions.
• Interact with AI coding agents to generate, debug, and refine code for prototypes and production-ready solutions.

Experimentation & Problem-Solving 

• Explore new methods, tools, and frameworks; conduct rapid testing and proof-of-concepts.
• Evaluate alternative approaches, weighing trade-offs between speed, scalability, and usability.
• Identify challenges and troubleshoot issues, escalating complex problems when necessary.

Research & Analysis 

• Stay current with emerging AI technologies, platforms, and trends, and summarize insights for the team.
• Benchmark and analyze the performance of AI models and tools.
• Support data collection, preparation, and cleaning for training and testing purposes.

Training & Enablement 

• Contribute to the creation of training resources, guides, and demos.
• Assist in delivering workshops and AI literacy initiatives to employees.
• Document best practices, lessons learned, and recommendations from pilot projects.

Knowledge and Skill Requirements

Education & Experience 

• Bachelor’s degree in computer science, Data Science, Business Analytics, or a related field (or equivalent practical experience).
• Internship, academic, or project experience in AI, data analysis, or technology is preferred but not required.
• Experience thinking creatively to solve open-ended problems is a plus.

Technical Skills 

• Basic programming knowledge (Python preferred; R is a plus).
• Ability to read, debug, and test code; familiarity with basic deployment practices.
• Understanding of APIs, databases, or cloud systems (AWS and Azure) is desirable.
• Exposure to AI platforms (e.g., ChatGPT Codex, Claude Claude) is a plus.
• Strong Microsoft 365 skills for documentation and reporting.

Core Competencies 

• Curiosity and eagerness to learn across multiple areas of AI and business technology.
• Creative problem-solving mindset, able to propose solutions even with incomplete requirements.
• Strong analytical and critical thinking skills.
• Excellent communication and collaboration abilities.
• Attention to detail and commitment to deliver quality work.
• Adaptability in a fast-paced environment where technologies evolve rapidly.

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer EOE/M/F/D/V

#HSS