Associate, Merchandise Operations

We are the champions of childhood

Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands.

We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives.

Position Summary

The Merchandising Operations Associate plays an important role in supporting the merchandising team, including the VP of merchandising, throughout the go-to-market journey. This team member helps keep product operations running smoothly and ensures that all merchandising tasks and schedules are completed on time. Their friendly coordination and attention to detail are vital in managing product data, aligning different teams' efforts, and making sure seasonal and promotional deadlines are successfully reached.

• Product Operations:
• System Integrity: Maintain accurate and up-to-date product data in internal tools, PLM systems, and digital platforms.
• Product Hand-off Process: Partner with product development cross-functional partners, planning, digital, and marketing teams to ensure timely share out of visual linesheets, pricing, flow-dates, and product descriptions.
• Product Development Management: Track and shareout product development status including adoption ratios, overdevelopment, and variances to target and last-year.
• Calendar: Manage and maintain merchandising and product operations calendars, ensuring all key milestones are communicated and met.
• Coordinate cross-functional teams to ensure alignment on critical path timelines for seasonal assortments, drops, and campaigns.
• Track deliverables and hold stakeholders accountable to deadlines.
• Flag risks or delays early and assist in mitigation strategies.

• General Support: Support total merchandising team with ad-hoc analysis, systems updates, and maintenance of data integrity. 
• Support the development and improvement of scalable merchandising processes and tools.
• Collaborate with cross-functional partners to refine workflows and improve data handoff between systems and teams
• Ad-hoc product trend and performance analysis across  in-season business performance and marketplace mapping. 

• 1–3 years of experience in merchandising operations, product operations, or e-commerce preferred.
• Strong organizational and project management skills, with experience managing calendars and cross-functional deliverables.
• Proficiency in Excel/Google Sheets; experience with PLM, ERP, or PIM systems (e.g., Centric, SAP, Airtable) is a plus.
• Excellent attention to detail and ability to manage multiple moving pieces.
• Thorough understanding of merchandise financial planning and key metrics
• Highly analytical, data-driven, able to develop and articulate insights to move business forward
• Ability to problem solve
• Strong listening skills, and excellent verbal and written communicator
• Strong interpersonal skills, and have demonstrated ability to communicate throughout an organization
• Effective working independently as well as in a team environment
• Able to travel, both domestically and internationally

Hanna Talent Cultivation Standards:

With a rise in cyber-criminal activity, please note Hanna will never:

-Ask for any sensitive personal information via email, text, or other forms of instant messaging

-Interview you via email and/or send you a list of questions in lieu of an interview

-Extend an offer without speaking to you via phone or video call

-Ask for bank account or financial information during the recruiting process

Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com).

Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire.

Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.