Business Banking Executive

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a hybrid career opportunity covering the DelMarVa and Brandywine, PA markets. Requires flexibility for frequent travel within assigned markets as needed. Additional in-market office locations may be an option depending on space availability. 

 

The Business Banking Executive will play a critical role in leading and guiding a team of relationship managers to achieve and surpass their goals, contributing to the profitability and growth of the Business Banking Segment. Coach the relationship managers to deliver exceptional service to our small business clients. Responsible for promoting, coaching and managing the Fulton sales process and service culture for relationship managers with varying levels of experience. This includes driving business development efforts, oversight of client relationships, and ensuring compliance with all banking regulations and internal policies. Work collaboratively with leaders across the organization to ensure a seamless client experience. Develop and maintain a network of key centers of influence.

Responsibilities

• Lead, coach, and motivate a team of Business Banking relationship managers to achieve and surpass individual and team sales targets, while maintaining a high level of customer satisfaction. Provide ongoing feedback, training, and development opportunities to support the professional growth and performance excellence of team members. Assist team members on strategies to source and develop prospective customers.
• Guide and advise team members in the more complex business transactions. Coach team members to successfully navigate through the sales negotiation, underwriting, approval, documentation and closing processes. Ensure that all RMs are making sound lending decisions and recommendations and following established policies, procedures and regulatory and risk compliance matters.
• Develop and implement strategies to grow the bank's Business Banking customer base, including prospecting for new clients, cultivating referral sources, and leveraging existing relationships. Drive proactive outreach initiatives and participate in community events to promote the bank's business banking products and services.
• Appropriately utilize approval authority in lending decisions and loan and deposit pricing recommendations
• Maintain in-depth knowledge about the bank's products, services, and promotions, and ensure that team members are equipped with the knowledge and tools necessary to effectively promote and sell these offerings. Stay informed about products and services being offered in the markets.
• Track and analyze team performance metrics, including sales results, client satisfaction scores, and portfolio quality indicators, and use insights to identify areas for improvement and optimization. Prepare regular reports and presentations for senior management, highlighting key achievements, challenges, and strategic recommendations.
• Foster a highly collaborative sales culture with the Financial Center Manager, staff and other Fulton partners and teams. Participate in joint calling efforts for existing and prospective customers with various Fulton Partners and senior leadership as appropriate.
• Ensure adherence to all relevant banking regulations, compliance standards, and internal policies governing small business banking activities.
• Demonstrate change leadership and proactive behaviors in fostering teamwork, effective communication, and employee development. Exemplify the delivery of a superior customer experience.
• Lead community events and expand involvement in community affairs and other centers of influence to promote the bank's image.

 

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: Business Administration or related field. (Required)

Experience

10 or more years experience in Business Banking, Commercial Relationship Management or Consumer Banking. (Required)

5 or more years Leadership Experience, including the ability to motivate a team towards attaining goals and objectives. (Required)

Knowledge, Skills, and Abilities

• Proficiency in CRM system (Required)
• Strong decision making and critical thinking skills (Required)
• Excellent communication and negotiating skills (Required)
• Excellent negotiation skills with demonstrated ability to influence others and achieve desired outcomes. Ability to leverage technology to interact with clients effectively and efficiently. (Required)
• Proven track record of client acquisition and retention, the ability to execute on strategic plans and strong problem-solving skills. (Required)
• Strong ability to motivate a sales team, set expectations and drive accountability (Required)

 

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

 

The salary range for this position is $184,300.00 - $307,100.00 annually.

Additional Compensation Components

 

This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.