Fraud Analyst, Digital Banking

COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries. 

COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future. 

JOB SUMMARY: The Fraud Analyst is responsible for identifying and preventing fraud within the Digital Banking department by using various systems and models. The Analyst reviews new customer accounts, transactions, and other data for compliance with banking regulations and bank policy and to identify issues and trends that require action. The hours for this role are 12pm - 8:30pm EST.

• Review and decision new account applications and transactions for accuracy and potential fraud 
• Create and escalate cases for BSA/AML or management review 
• Investigate incidents, conduct in depth analysis, document findings, and prepare detailed reports 
• Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance 
• Identify and communicate fraud trends with stakeholders 
• Contact customers and other financial institutions for additional information surrounding their cases as necessary 
• Assess patterns, transactions, and detect suspicious activities that can indicate fraud 
• Ensure compliance with federal regulation pertaining to managing consumer accounts 
• Provide guidance to other operations personnel and collaborate with other business units 
• Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast on emerging technologies, techniques, and fraud trends 
• Perform other duties as assigned 

• 3+ years of fraud detection/deterrence banking industry required 
• High School Diploma required; Associate Degree preferred 
• Familiarity with banking rules and regulations including Nacha rules and Regulation E required 
• CFE Credential is a plus 
• APRP/AAP Credential is preferred 
• Can work cross-functionally with various departments of the Bank 
• Excellent written and verbal communication and time management skills 
• Prior experience with banking applications including Alloy, MANTL, Q2 Online Banking, Finxact, and Savana Servicing highly desired 
• Detail-oriented and organized 
• Minimum required internet speed of 75 Mbps download and 25 Mbps upload, faster speeds are always better 
• Able to provide weekend coverage (2 days off during the weekdays, and on during the weekends) 

The pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications and prior experience. $65,000 (entry level qualifications) to $70,000 (highly experienced).

POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:

• Remain in a stationary position

• Use hands and fingers 

• Utilize a computer monitor with visual acuity

• Operate technology or other office machinery such as printers, scanners, etc.

• Communicate clearly verbally and/or in writing with others

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description. 

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans

• 4 weeks PTO

• 401k + company match

• Metro SmartTrip benefits ($50/mo)

• Remote or hybrid work schedules for most positions

• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.

• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!

• Best Workplaces for Commuters 2023 & 2024 winner

• The Washington Post Top Workplaces 2023, 2024, and 2025 winner

• American Banker Best Banks to Work For 2023 winner

It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.

Employment with Forbright Bank is at-will, which means that either you or the Company may terminate the relationship at any time.

By applying, you acknowledge that you have reviewed our CCPA Privacy Notice.