Engineering Manager

Favor’s mission is ‘Anything Delivered.' Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business, enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more. 

Do you get a thrill when you impact hundreds of thousands of users? Do you want to work for a purpose-driven, value-driven company in a high-growth environment? Our engineers create the tools and applications that connect our customers, Runners, merchants, and support teams. You will lead a team of engineers who build applications, services, and cloud infrastructure for Favor's product portfolio across multiple platforms including microservices, web, iOS, and Android. This Engineering Manager will be a part of the menu quality and integration squad, focusing on driving better customer outcomes through accurate, enriched menus and automated ordering. You will work closely with engineering and product leadership to instill a culture of quality and iterative development across all engineering disciplines and increase the quality, confidence, and reliability of everything Favor builds.

• Manage a team of individual contributors, including responsibility for 1:1s, giving regular feedback,  performance management and career development conversations.
• Empower the team to deliver their very best.
• Facilitate goal-level creation across the broader function and work with other managers to support team-level goal setting. 
• Understand the fundamentals of the business and ensure the technical roadmap aligns with the business opportunities. 
• Identify and implement enhancements to standards, processes, and tools.
• Evaluate new technology solutions and partnerships to accelerate the engineering and product organization.
• Collaborate closely with product management and engineering as equal stakeholders in the product development process.  
• Participate in architectural design and coordinate with other software engineering managers as needed to maintain a consistent approach across the suite of applications.  
• Consistently strive to improve collaboration and communications.  
• Partner with leaders to identify and plan capabilities required to meet customer needs.   
• Collaborate with product managers and stakeholders to determine priorities and impact.

• A related degree or comparable formal training, certification, or work experience. 
•  7+ years of experience in a software engineering role including 2+ years of experience leading high  performing engineering teams.
• Experience mentoring, motivating, and leading a team through successful software projects.
• Experience setting business expectations and scope as well as  providing technology recommendations.
• Experience working with public cloud providers and cloud native application development.
• Experience in both a high-growth startup and growing medium sized company a plus.  
• Experience or familiarity with one or more of PHP, Kotlin, Scala, Python, Java, Node.js, React,  MySQL, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch, XCUITest, Selenium, JUnit,  NUnit, Espresso.

• Excellent written and verbal communication skills.
• Ability to communicate clearly with technical and non-technical stakeholders and cross-functional teams about engineering topics such as system architecture, API design, product roadmaps, and resourcing.
• Ability to work with and lead other engineers in a collaborative and iterative environment.  
• Excellent problem-solving, issue identification and technical documentation skills; appreciation of  simple design and a love to write clean, well-tested code.
• Track record of timely delivery of high-quality software.  
•  Passion for mentorship, guidance, and direct person-to-person interactions that create strong bonds  among teams and individuals.
• Ability to care deeply about people and help them become their best selves.
• A love to learn and teach equally well and possess a growth mindset.
• Ability to participate  actively in the local development and open-source communities.  
• Ability to balance management and individual contributor responsibilities when needed and provide  guidance on code reviews or pull requests.

Life at Favor

Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. 

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.