Case Manager - (Oak Ridge, Clinton, Knox, Surrounding Areas)

Case Manager -Bridging gaps and building better tomorrows, one case at a time!

• Pay: $20 per hour
• Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more!

The Emory Valley Center

Emory Valley Center is a nonprofit organization located in Oak Ridge, Tennessee, dedicated to serving individuals with developmental disabilities since 1955. We provide a variety of services across 16 East Tennessee counties, including supported living, day programs, employment assistance, early intervention, family support, and therapies such as speech, occupational, and behavioral health. Our commitment to inclusivity extends to our Emory Valley Early Learning Center, a preschool licensed by the Department of Human Services. Our new facility, opened in 2016, enhances our ability to provide meaningful services aimed at promoting independence, dignity, and community inclusion for individuals with disabilities.

Responsibilities:

The Case Manager acts as the key contact for the individuals we support, collaborating closely with EVC staff and external professionals to create, implement, and sustain customized support plans. With a strong sense of independent judgment, you will oversee assessments, treatment planning, and service delivery, ensuring they align with Person-Centered practices while meeting our organization’s goals and DDA/MCO initiatives. Additionally, this role encompasses advocacy and liaison funcions for individuals and their families, promoting effective communication among diverse stakeholders to enhance service delivery and address any challenges that may arise in different areas of their lives.

• Act as the primary liaison for families and professionals, championing support plans and driving person-centered planning through the development of tailored PCSPs. Establish meaningful connections with families and conservators through monthly check-ins, while collaborating with the Circle of Support and care teams to share progress and address
• Act as the main liaison for families and professionals, driving person-centered planning through tailored PCSPs. Build connections with families via monthly check-ins and collaborate with support teams to address individual needs.
• Manage medical emergencies, hospital care, discharge planning, and follow-ups. Oversee scheduling, analyze health records, process paperwork, and coordinate prescriptions to ensure compliance with policies.
• Support Medicaid redeterminations, appeals, and develop PCSPs for private pay individuals. Maintain and update ITSPs/PCSPs, review medication logs, and refine plans for accuracy and compliance.
• Submit timely Provider Reviews, conduct monthly home visits, adapt PCSP drafts, and complete annual paperwork, including consents and Human Rights compliance. Monitor individual rights, manage therapy orders, and handle insurance approvals.
• Encourage technology use for independence, set community and work goals, and partner with Clinical Services for mental health support. Provide after-hours assistance as needed.
• Balance office and fieldwork, track time accurately, and take on additional duties as assigned, ensuring excellence in all responsibilities.

• A Bachelor’s degree in a relevant field or a TN Licensed Practical Nurse (LPN) designation is preferred.
• Medical Assistant certificates can be considered as an alternative to LPN, provided you have at least one (1) year of relevant experience.
• If you have five (5) years of experience in healthcare or DDA, this can also be an acceptable substitute for LPN or Medical Assistant certification.
• Previous experience in case management is highly desired.
• Successful completion of DDA and Managed Care Organization (MCO) online training, along with First Aid, CPR, and Medication Certification courses, is required within the first 90 days of employment, in addition to any other mandatory training.

EVERY PERSON DESERVES A FULFILLING CAREER

• Compensation: Enjoy the flexibility of Pay on Demand (NetSpend) along with a comprehensive benefits package for our full-time team members, featuring a 401(k) plan with company match and special differential/premium pay for a condensed 3-day workweek! Plus, we offer a benefits package for our part-time employees as well.
• Paid Time Off: Enjoy generous paid time off along with holiday pay to rejuvenate, ensuring you bring your best self to work each day.
• A Strong Support System: Our supervisors are genuinely invested in the well-being of both our individuals and you!
• Job Security: Enjoy peace of mind with a position at a well-established and thriving company that actively encourages internal mobility and career advancement.
• Learning and Development: We are committed to your growth and equip you with the essential tools and training to build a rewarding career.
• Wellness & Benefit Program: Life Insurance, Employee Assistance Program, Referral Program, Gym Membership, and more!

If you're eager to create a positive impact in a Case Manager position, or if you're simply curious about what Emory Valley Center has to offer, we invite you to apply using the links provided or reach out at [email protected].

Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.