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Staff Machine Learning Engineer - Credit & Refund Optimization image - Rise Careers
Job details

Staff Machine Learning Engineer - Credit & Refund Optimization

DoorDash is a leading technology and logistics company focused on empowering local economies by providing on-demand delivery solutions. They seek a Staff Machine Learning Engineer to lead the development of advanced ML models for optimizing credit and refund decisioning, enhancing customer satisfaction and cost efficiency at scale.

Skills

  • Expertise in causal inference methodologies such as uplift modeling, treatment effect estimation
  • Strong background in optimization algorithms including multi-objective and constrained optimization
  • Proficiency with Python, PyTorch, Spark, and MLflow frameworks
  • Ability to translate complex business goals into technical ML solutions
  • Strong leadership and communication skills across cross-functional teams

Responsibilities

  • Design and deploy causal inference models to evaluate the effects of refunds and credits on customer outcomes
  • Develop and implement optimization frameworks balancing customer experience and operational costs
  • Build real-time personalized decision systems adapting to customer preferences and platform dynamics
  • Collaborate cross-functionally with engineering, product, and data science teams to define strategic roadmaps
  • Lead end-to-end ML model development including experimentation, deployment, monitoring, and iteration

Education

  • Master's or Ph.D. in Computer Science, Statistics, Operations Research, Economics, Mathematics, or related quantitative fields

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with employer matching
  • 16 weeks paid parental leave
  • Flexible paid time off and paid sick leave
  • Wellness benefits and mental health programs
  • Commuter benefits match
  • Paid holidays and family-forming assistance
  • Disability and life insurance
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$251400 / YEARLY (est.)
min
max
$203500K
$299300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$203,500/yr - $299,300/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 23, 2025
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