Sr. Insights Director

DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth.

The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions.

Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth. We invest deeply in our talent, empowering our teams to reach their highest potential. Together, we are shaping the future of work at DISQO—defined by performance, purpose, and impact.

We show up each day with curiosity and ambition, committed to learning, accelerating growth, and making a lasting difference. Grounded in our values and principles, we lead and collaborate to elevate performance, accountability, and excellence at every level of the organization. And through it all, we make sure to have fun along the way.

Position Overview: The Senior Insights Director is a key leadership role that requires a blend of strategic thinking, team mentorship, cross-functional collaboration, and customer-centric focus. This position goes beyond managing projects—it’s about shaping the future of the team, contributing to the company’s broader strategy, and driving meaningful value to customers.

• Team Impact:
• Proactively mentor and develop team members by sharing knowledge, collaborating on projects, and elevating the overall skill set of the team.
• Inspire and support team members, contributing to an environment where everyone can thrive and excel.
• Actively participate in onboarding, training, and development initiatives to foster growth within the team.

• Customer Success Focus:
• Develop a deep understanding of customer goals and challenges to deliver tailored, strategic insights that foster long-term partnerships.
• Maintain regular check-ins with key clients and stakeholders to align on objectives, address issues, and uncover new opportunities for value. Leverage data-driven insights to monitor client health, ensuring proactive strategies that enhance engagement and retention.
• Collaborate on long-term strategic planning to improve overall customer experience, and clearly articulate the value of insights in supporting business goals. 
• Establish feedback loops to continuously refine and enhance the impact of future projects.

• Strategic Initiative Ownership:
• Lead and take ownership of key strategic initiatives, working across departments to ensure successful execution and measurable impact.
• Actively identify new opportunities to optimize processes and improve the way we engage with both internal stakeholders and clients.

• Lead high-level engagement for Leaders and Stakeholders:
• Cultivate relationships with senior executives and key decision-makers on the client side, positioning yourself as a strategic partner in achieving their business objectives.
• Develop thought leadership content and present at industry events or customer forums, the DISQO blog, showcasing your expertise and elevating the company's brand within the market.
• Design and implement tailored engagement plans for top-tier clients, ensuring that strategic conversations address their unique business challenges and opportunities for growth.

• Cross-Functional Collaboration:
• Build strong relationships with internal stakeholders such as sales, customer success, marketing, and product teams to align efforts and drive the business forward.
• Work cross-functionally to better understand the organization’s needs and contribute to broader strategic initiatives that impact multiple areas of the business.

• Proven leadership experience, with a track record of mentoring and developing high-performing teams.
• Strong ability to build cross-functional relationships and drive strategic collaboration across departments.
• Experience working closely with customer success teams and an understanding of how to improve client health through strategic insights.
• A self-starter mentality with a demonstrated ability to lead complex initiatives independently and take full ownership of projects.

• Excellent communication and presentation skills, with the ability to inspire teams and engage clients at a strategic level.
• Strong analytical skills with a data-driven approach to problem-solving.
• Ability to prioritize and manage multiple projects while maintaining focus on delivering impactful results.

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At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor.

You can learn more about what’s happening at DISQO by visiting the DISQO Company Blog.

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, competitive dependent coverage

·Stock options

·401K

·Generous PTO policy

·Team offsites, social events & happy hours

·Life Insurance

·Health FSA

·Commuter FSA (for hybrid employees)

·Catered lunch and fully stocked kitchen

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to Employees

Note: The benefits noted above are for full time US based employees only.

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.