Senior Director of Product, Provider Experience
Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
About the Role
We are seeking a Senior Director of Product to lead the Provider Experience Zone —owning the strategy, vision, and execution of a cohesive, scalable, and intuitive product experience for providers across the Datavant ecosystem. This leader will combine deep SaaS product expertise with a passion for delivering exceptional user experiences in healthcare. They will define the long-term product direction, ensure seamless coordination with Commercial and Operations teams, and translate product innovation into measurable customer value and business impact. The ideal candidate combines product strategy and execution depth with a strong user empathy — leading teams that design elegant solutions to complex, high-stakes problems.
Key Responsibilities
Product Vision & Strategy
- Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations
- Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities
- Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio
Cross-Functional Leadership
- Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches
- Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution
- Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences
Business Impact & KPI Ownership
- Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance
- Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders
- Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy
Customer & User Advocacy
- Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points
- Build strong relationships with customers and users to continuously inform product direction
- Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements
Product Delivery & Team Leadership
- Lead, mentor, and grow a high-performing team of Product Managers and UX experts
- Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution
- Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success
Qualifications
- 10+ years in Product Management, including 5+ years leading SaaS product teams
- Demonstrated success defining and executing multi-product or platform strategies
- Deep understanding of user experience and customer-centric design principles
- Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations
- Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders
- Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred
What You’ll Bring
- A product mindset grounded in user empathy and business impact
- Experience shaping integrated, SaaS-grade product experiences that delight users and scale across complex systems
- A bias for collaboration and clarity — aligning teams and customers around shared goals
- Passion for improving the day-to-day experience of healthcare providers and the patients they serve
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
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Our mission is to connect the world’s health data to improve patient outcomes.
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