ILUS - Technical Documentation Manager

Overview

About Us

Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

We are seeking an experienced Technical Documentation Manager to lead our documentation team in producing clear,

compliant, and high-quality technical publications for our material handling conveyors and sortation product lines. This

leadership role requires strong mechanical and controls expertise, as well as a deep understanding of documentation

standards, regulatory compliance, and manufacturing operations.

The successful candidate will be responsible for integrating instructional video content and leveraging AI-powered tools to

enhance documentation workflows, improve user engagement, and streamline content creation. All documentation must

align with our ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Occupational Health & Safety)

certifications.

Responsibilities

• Lead and mentor a team of technical writers, illustrators, and documentation specialists.
• Oversee the creation of manuals, installation guides, operator instructions, service bulletins, and safety documents.
• Develop and manage instructional videos for training, product operation, and maintenance procedures.
• Implement and optimize AI-driven documentation tools for content generation, translation, and quality assurance.
• Ensure all documentation complies with ISO standards and internal quality protocols.
• Collaborate with engineering, manufacturing, service, and compliance teams to gather and validate technical data.
• Maintain version control, audit trails, and documentation readiness for regulatory inspections.
• Drive continuous improvement in documentation processes and technologies.

Qualifications

Education and Experience Requirements

• Bachelor’s degree in Technical Communication, Mechanical Engineering, Industrial Technology, or related field
• 5+ years of technical writing experience, with 2+ years in a leadership role.
• Strong mechanical and controls aptitude with the ability to interpret engineering drawings, schematics, and automation logic.
• Experience producing instructional video content using tools like Camtasia, Adobe Premiere, or similar.
• Familiarity with AI-powered documentation platforms and content management systems.
• Proven track record managing documentation in ISO-certified manufacturing environments.

Education and Experience Requirements

• Exposure to industrial automation systems (PLCs, HMIs, SCADA).
• Knowledge of ANSI/ISO graphic and writing standards.
• Experience with AI tools for technical writing, such as automated content generation, translation, and metadata tagging.
• Ability to represent the documentation function in audits, customer meetings, and executive briefings

EOE Minorities/Women/Disabled/Veterans

Federal Contractor

If you need assistance applying to an open position online, please email [email protected]

This position does not offer visa sponsorship