Physician Billing Representative - job 1 of 3

About Us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.  Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.

Short Description

• Prepares daily batches of patient demographics and charges. 
• Inputs patient demographics and charges for office, hospital, nursing home and home visits. 
• Run daily reports to balance and close each day. 
• Updates patient accounts, verifies insurance coverage and changes patient information. 
• Responds to insurance requests and patient telephone inquiries in a positive and professional manner. 
• Prepares charity care requests timely and accurately. 
• Prepares accounts for collections. 
• Prepares credit card payments for transmission on a timely basis. 
• Assists with actual billing procedures, e.g., processes and mails insurance claims and patient statements. 
• Performs all other duties as assigned.   

Experience Required

• 2 – 3 years of Accounts Receivable resolution, preferred with a strong focus on customer experience
• Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired
• Knowledge of medical terminology, medical record review, and reimbursement analysis is preferred
• Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function

Education Requirements

• High School Diploma or equivalent required
• Some college preferred

Special Requirements

• Ability to analyze data and identify trends
• Excellent organizational skills
• Proficient with Microsoft Office Suite; Excel, Word, Outlook
• Excellent verbal and written communication skills
• Detail-oriented with the ability to prioritize and perform multiple tasks across systems 

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