Onboarding Specialist - Remote
Overview
Concentra is recognized as the nation’s leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Remote Onboarding Specialist Coordinates the onboarding process for our nationwide Healthcare company by facilitating the electronic onboarding process. This includes partnership with multiple vendors to schedule drug tests, background checks, verify candidate credentials, and completion of the I-9 and monitoring the processes. Uploads documents for personnel file electronically and ensures they are compliant for survey readiness. This position also provides information and answers questions from candidates, teammates, and management to facilitate the onboarding processes and completion of required employment documents.
Responsibilities
- Ensures the onboarding process meets all requirements and adheres to all employment laws.
- Provides prompt customer services to internal contacts, as well as candidates, to ensure an outstanding onboarding experience. This includes, but is not limited to, answering telephone calls and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks; answering questions related to onboarding policies and establishes and maintains positive working relationships with management and internal and external customers.
- Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.
- Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.
- Serves as liaison between company and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors and receives results
- Consistently looks for process improvements and greater efficiencies.
- Consistently exhibits behavior and communication skills that demonstrate the Concentra Orange Book values and our commitment to superior customer service, including quality, care and concern with each internal and external customer
- Order photo badges for Tennessee and Pennsylvania
- All other duties as assigned.
Qualifications
- Associate’s degree from an accredited college or university or equivalent education and experience
- In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
- Bachelor's degree is preferred.
- Customarily has at least two (2) years of Human Resources experience in recruitment, onboarding, employee relations, benefits, and/or employment compliance preferred
Job-Related Sills/Competencies
- Demonstrated knowledge of employment laws and regulations at state and federal level required
- Demonstrated experience in new employee orientation and I-9 process preferred
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required; intermediate computer skills and experience with applicant tracking systems preferred
Additional Data
Employee Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Concentra is hiring a Medical Front Office Specialist in Detroit to deliver excellent patient service and support daily clinic operations.
Support Concentra’s internal teams with account management and data integrity to deliver exceptional patient service in a fast-paced healthcare environment.
Lead the design, delivery, and enhancement of leadership development programs at American Express, empowering leaders to thrive and succeed.
An HR Assistant position in Greensboro, NC focused on onboarding, compliance, and operational support within a dynamic customer-centered environment.
A highly organized Executive Assistant role at American Express supporting senior leaders with scheduling, communication, travel, and administrative tasks in a hybrid work model.
Support the Deputy Chief of Administration with critical administrative tasks, ensuring smooth operations and efficient management within New York City's Administration Division.
Support senior leadership at American Express by efficiently managing administrative tasks and fostering smooth operations across multiple time zones.
Lead Mayer Brown’s Global People Experience strategy to cultivate an inclusive, engaging, and high-performing work environment internationally.
A Talent Acquisition Manager role at ImageFIRST® leading Plant Operations recruitment with a focus on strategy, team leadership, and compliance in a hybrid setting.
Lead clinical mental health services and team management as a Psychologist in a mission-focused organization serving vulnerable inmate patients.
Support senior executives at American Express as a proactive Executive Assistant, managing complex schedules and communications in a hybrid setting.
ATI Physical Therapy is hiring a remote University Recruitment Advisor to drive university recruitment initiatives and build a diverse clinician talent pipeline nationwide.
Drive the development and analysis of compensation programs as Manager – Compensation at American Express, leveraging market insights to enhance Total Rewards offerings.
Experienced Nursing Supervisor needed to manage clinical and administrative functions during shifts in a leading hospital environment.
Lead and innovate leadership development programs at American Express to empower colleagues' growth and drive business success within a supportive and dynamic environment.
Concentra is the largest provider of occupational health services in the United States, with the mission to improve the health of America’s workforce, one patient at a time. Our 11,000 colleagues and affiliated physicians and clinicians support th...
43 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
