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Job details

Trainer Remote

We are seeking an experienced Call Center Trainer to develop and deliver engaging training programs that prepare and support our team members. This role involves partnering with various teams to ensure aligned and effective training strategies that promote employee growth and operational success.

Skills

  • Excellent public speaking and presentation skills.
  • Strong teaching and written communication abilities.
  • Ability to deliver actionable, constructive feedback.
  • Proficiency in Microsoft Office applications.
  • Experience incorporating role plays and simulations in training.
  • Flexibility to adapt communication style to diverse audiences.

Responsibilities

  • Conduct in-person and virtual training sessions for new and existing team members.
  • Analyze training needs and improve training plans through various instructional methods.
  • Use role playing, simulations, exercises, and discussions to engage trainees.
  • Serve as a leadership role model, maintaining company credibility and positive image.
  • Assess training effectiveness through surveys, interviews, and focus groups.
  • Perform additional assigned duties as required.

Education

  • Some post-secondary education preferred.

Benefits

  • Remote work flexibility.
  • Opportunities for professional development.
  • Supportive team environment.
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 23, 2025
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