Chief Program and Impact Officer

Description

Purpose of Job:

The Chief Program and Impact Officer is primarily responsible for the strategic development and management of YWCA Dayton’s mission-based programs and oversees and directs the YWCA program portfolio through the lens of equity and belonging. The CPIO implements the organization’s overall programs strategy set by the Board of Directors with the CEO. The CPIO engages staff to find innovative, equity-based approaches to service delivery and works to prove and improve intended results in a cost-effective manner. In addition, the CPIO has responsibility for grant funding related to CPIO’s program sphere.

The CPIO serves as a key member of the Executive Leadership Team and will work collaboratively with the Chief Executive Officer and the Board of Directors. This position reports to the Chief Executive Officer. 

Major Duties and Expectations:

1. In conjunction with senior management and board guidance:

• Develops strategic directions for programs, goals, objectives, budget and performance measures of the programs.
• Determines, plans for and expends resources necessary to successfully complete the objectives.
• Develop a data platform and provide ongoing feedback to internal and external partners.

2. Articulate and implement a significant portfolio of programs (such as Sojourn Leadership Academy, Human Resources, Voices Against Violence and the organizational data platform).

3. Develop and implement inclusive and trauma informed programming

4. Monitors program quality, data, compliance and outcomes 

5. Ensures consistency of all program areas

6. Fosters relationships with key external stakeholders 

7. Oversees HR Budget 

8. Creates and implements a staff development and training process consistent with the goals of the organization, including equity and empowerment topics and issues

9. Builds cross-functional teams between program areas

Requirements

Authority Within the YWCA Dayton Policy & Procedures

Supervises department personnel:

• Provides overall work direction.
• Ensures performance reviews; directs hiring, firing and salary increases.
• Ensures that all legal, ethical, moral, accreditation and safety considerations are followed as appropriate.
• Responds to employee problems and other human resource issues.

Education/Experience/Skills

• Master’s degree in social work, Public or Business Administration, or related field 
• Demonstrated leadership in equity and belonging
• Ten to fifteen years of experience in a social service agency or comparable setting preferred
• Demonstrated leadership in developing interdisciplinary teams 
• Demonstrated management capacity for complex, interdisciplinary projects with multiple stakeholders.
• Success in implementing program evaluations and setting performance standards for programs
• Knowledge and comfort with designing and monitoring program budgets
• Successful skills in supervising managerial and direct line staff
• Collaborative work style 
• Analytic and critical reasoning skills