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Technical UX Content Strategist Intern

Cloudflare is a global internet infrastructure company focused on making the Internet faster, more secure, and more reliable. The Product Content Experience (PCX) team is seeking a highly analytical, technically curious UX Content Strategy Intern to use data to identify content gaps and improve developer-facing documentation, dashboards, and websites while collaborating with writers, engineers, and product teams.

Skills

  • Comfort with technical concepts and eagerness to learn developer tools and platforms.
  • Foundational knowledge of UX principles and how content affects user journeys.
  • Ability to analyze content metrics and use data to inform recommendations.
  • Experience or interest in working with Markdown/YAML and version control workflows.
  • Strong written communication, organization, and cross-functional collaboration skills.

Responsibilities

  • Analyze content performance data to identify gaps, inefficiencies, and opportunities across documentation, API references, and product dashboards.
  • Partner with technical writers and UX strategists to implement content improvements for clarity, consistency, and structure.
  • Map complex developer user journeys and recommend structural or content changes to streamline onboarding and feature adoption.
  • Coordinate across Developer Experience, Technical Writing, and Product teams to ensure accurate, usable content placement.
  • Explore and apply AI tools and technical content structures (YAML/Markdown, modular content) to improve content modularity and team efficiency.

Education

  • Currently pursuing a degree in Journalism, Marketing, Technical Communication, Information Science, Computer Science, UX/HCI, or related field.
  • Portfolio of writing samples or case studies demonstrating ability to structure and explain technical concepts.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending and commuter spending accounts
  • Fertility and family-forming benefits
  • On-demand mental health support and Employee Assistance Program
  • Short and long term disability, life & accident insurance
  • 401(k) retirement savings plan and employee stock participation
  • Flexible paid time off and leave programs (parental, medical, bereavement)
  • Equity participation eligibility (role-dependent)
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$52500 / YEARLY (est.)
min
max
$35000K
$70000K

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$35,000/yr - $70,000/yr
EMPLOYMENT TYPE
Internship, hybrid
DATE POSTED
November 21, 2025
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