Customer Advocacy Manager
Skills
- Proven success in customer and executive facing advocacy roles
- Ability to cultivate relationships with global brands
- Strong organizational skills managing multiple projects
- Experience presenting to executive audiences
- Expertise in customer advocacy and reference management tools
- Excellent verbal and written communication skills
Responsibilities
- Manage sales 1:1 and RFP customer reference requests
- Track and support customer reference requests across multiple teams
- Develop and nurture strategic customer relationships for diverse marketing activities
- Create and manage world-class customer story content including case studies and videos
- Recruit and engage customers for advisory boards and executive events
- Coordinate cross-functional teams and executives for successful events
Education
- Bachelor’s Degree in Business, Marketing, Communications or related field
Benefits
- Work at a mission-driven high growth technology company
- Collaborative and inclusive company culture
- Opportunities for professional development and continuous learning
- Support for diverse and inclusive workforce
- Reasonable accommodations for applicants with disabilities
Average salary estimate
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