APPLICANTS MUST BE PERMANENT IN THE PRINCIPLE ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.
The Office of Quality Assurance & Fiscal Integrity ensures the integrity, efficiency, and regulatory compliance of agency operations, advising programs of potential risks and vulnerabilities. In addition, they also ensure The Family Independence Administration (FIA) programs such as Food Stamps, Cash Assistance and Medicaid operate with a high level of accuracy and integrity; monitoring these programs to find potential threats to integrity, ensuring compliance and adherence to best practices and relevant policies, while staying abreast of legal and federal, state and city regulatory requirements.
The Process Evaluation Review Team (PERT) is tasked with aggressively monitoring program compliance with Agency policy and changes under welfare reform. This is accomplished through analyzing processes that are designed to ensure program compliance and foster uniform interpretation/application of policy.
The Office of Quality Assurance & Fiscal Integrity (OQA&FI) / The Process Evaluation Review Team (PERT) is recruiting for (2) one Principal Administrative Associates III, to function as Senior Case Reviewers who will:
- Conduct legally mandated case reviews to comply with various lawsuit stipulations, settlements, and agreements (Reynolds, Lovely H., MKB, Dajour, Davila, Brown, etc.). Convert audit findings into reports that will be presented to Family Independence Administration Operations.
- Meet with the Office of Legal Affairs, Policy and Procedures and Family Independence Assistance (FIA) prior to publishing the final report. CA PERT auditors prepare lawsuit packets for each case in the audit for electronic transmission to NYC Corporation Counsel.
- Conduct case reviews of applications for cash assistance, Medicaid and/or SNAP benefits and cases recertified for ongoing assistance to measure timeliness of expedited SNAP requests, appropriate responses to no-food and non-food emergencies, appropriate handling of reasonable accommodation requests, correct employability assessments, correct determination of benefits, timely referrals for various social services (Homeless Diversion Unit, Office of Child Support Enforcement, Domestic Violence Unit, Customized Assistance Services.).
- Monitor compliance with mandated deadlines of eligibility determinations of applications and recertification cases. Measure timeliness and adequacy of notices. Review Paperless Office System (POS) entries. Review Welfare Management System (WMS) information to determine if cases are coded appropriately, accurately and system generated output/coding based on case activity is correct.
- Observe on-site application and recertification interviews at The Family Independence Administration (FIA) locations citywide to measure quality of service and accuracy of actions taken, the professional demeanor of interviewer, correctness of information relayed during customer interaction to determine whether appropriate action was taken.
- Participate in entrance and exit meetings with center and regional management to discuss the audit and facilitate corrective action plans.
- Perform other related process reviews as required.
Work Location: 4 WTC
Hours/Schedule: 9AM -5PM
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead financing and delivery of mixed-use affordable housing projects for NYC's HPD—overseeing underwriting, construction monitoring, regulatory reviews and partner coordination.
Drive community, intergovernmental, and legislative strategy for DHS/DSS/HRA as the Assistant Deputy Commissioner to advance homelessness reduction initiatives and agency policy priorities.
Eurofins Scientific is hiring a detail-oriented Laboratory Technician to perform sample prep, instrument calibration, QC and data review on the 3rd shift at its Lancaster, PA environmental testing facility.
Procon seeks an experienced Lead Construction Inspector to lead on-site inspection activities for federal projects in the Salt Lake City area, ensuring quality, compliance, and timely resolution of construction issues.
Lead and oversee the hospital-wide Infection Prevention and Control program at St. Francis Hospital, ensuring surveillance, NHSN reporting, Joint Commission readiness, and staff education to reduce infection risk.
Wonderful Citrus is hiring an EHS Specialist to lead safety programs, incident investigations, training and OSHA compliance at its Mission, TX packing and warehouse operations.
Experienced QA Engineer needed to drive automated and exploratory testing, CI/CD-enabled test practices, and quality across web, API, and data platforms in a hybrid role near O'Fallon, MO.
Trellis is hiring a hands‑on Quality Assurance Lead to own Sales and Service QA—tuning AI scoring, running calibrations, and turning insights into coaching and process improvements for a remote, rapidly growing insurtech team.
MDCalc is hiring a QA Engineer to lead front-end and mobile quality efforts, using Playwright and SQL to ensure reliable, clinician-facing products.
SWBC is hiring a Letter Administration Specialist to manage customer-facing letter content, perform quality audits, troubleshoot production errors, and support process improvements across multiple account types.
US-remote CAPA Engineer responsible for leading CAPA/NC investigations, driving corrective actions, and supporting regulatory compliance and continuous improvement across the quality system.
Experienced QA/QC Process Mechanical professional needed to lead field inspections, welding and piping testing, and QA documentation for semiconductor and process utility installations.
firsthand is hiring a detail-oriented, part-time Clinical Documentation Integrity Specialist (remote) to perform ICD-10/HCC-focused chart reviews and ensure accurate clinical documentation for risk adjustment.
Eurofins Lancaster Laboratories is hiring a Scientist - Metrologist to perform calibration, maintenance, qualification, and troubleshooting of HPLC, GC/GC-MS, and MS instrumentation within a GMP-regulated laboratory environment.
Eurofins is hiring a Senior Metrologist in Indianapolis to qualify, maintain, and troubleshoot laboratory instruments while managing data and vendor interactions in a GMP environment.
Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...
457 jobs