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Job details

ServiceNow Technical Architect (Remote)-Now Assist

Astrica is a growing ServiceNow partner focused on delivering high-value automation, process optimization, and organizational change to drive adoption and measurable outcomes. We seek an experienced ServiceNow Technical Architect to lead technical design, deliver complex implementations, coach engineering teams, and act as a subject-matter expert for clients and internal teams.

Skills

  • Deep ServiceNow platform expertise across core product suite and scoped app development.
  • Proven Agile delivery experience including sprint planning, story assessment, and estimating.
  • Experience with integrations (REST, SOAP, Integration Hub), SSO/LDAP, and web technologies (HTML/CSS/AngularJS) preferred.
  • Strong client-facing skills: leading workshops, presenting technical approaches, and advising stakeholders.
  • Code migration and release management experience across ServiceNow instances.

Responsibilities

  • Design and architect complex solutions on the ServiceNow platform aligned to client requirements and best practices.
  • Lead technical delivery across Agile engagements, including sprint planning, story decomposition, and backlog prioritization.
  • Provide technical leadership and mentoring to developers and consultants; conduct code reviews and oversee instance migrations.
  • Estimate effort for technical work, communicate progress and risks to engagement leadership, and support Go-Live planning.
  • Facilitate discovery workshops and collaborate with business process consultants to translate requirements into technical solutions.
  • Contribute to internal knowledge sharing, reusable IP, and platform innovation initiatives.

Education

  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent professional experience.
  • Ongoing professional training or relevant ServiceNow certifications preferred.

Benefits

  • Competitive pay package
  • Unlimited vacation
  • Comprehensive benefits
  • Strong focus on learning and development
  • Remote-friendly and flexible culture
  • Award-winning company culture and inclusive workplace
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$180000 / YEARLY (est.)
min
max
$150000K
$210000K

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SALARY RANGE
$150,000/yr - $210,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 28, 2025
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