IT Consultant
About Ascend
At Ascend, we understand the struggles that accounting & finance professionals face in traditional public accounting firms - from rigid hierarchies, overwhelming workloads, and the elusive work-life balance. It’s time for a transformative change. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number; you’re a valued member of a community that supports & celebrates your professional & personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and comprehensive resources.
Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings our partner firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while having access to resources of a large CPA firm. These resources include growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives.
Founded in January 2023, Ascend attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. Explore Ascend, where your career soars without sacrificing your quality of life.
Elevate your career at Saltmarsh!
Saltmarsh is currently seeking an IT Consultant with Managed Service Provider experience for our Information Technology practice. This person should see themselves as a client service professional who wants to join a firm that fosters both personal and professional development and supports the drive for advancement.
At Saltmarsh, we take pride in delivering legendary service to our clients while investing in our relationships with both clients and colleagues. If you're passionate about excellence and looking to take your career to the next level, this role is for you.
What You’ll Do
As an IT Consultant, you will:
- Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
- Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
- Provide desktop support, manage accounts in active directory and Office 365
- Serve as a consultant to client by recommending, solutions custom to each client
- Work on projects such as Microsoft 365 migrations
- Support firewall systems
- Support of Microsoft systems, virtualization cloud, and physical workstations
- Participation in network-level projects: WAN, LAN, and Wi-Fi connectivity, routers, firewalls, and security
- Participate in on-call rotation
Who You Are
Our ideal candidate will:
- Demonstrate a passion for excellence by taking pride in a quality work product
- Deliver legendary service to our clients
- Resolve client issues
- Contribute to client projects
- Maintain organized documentation
- Provide solutions to clients' technical problems with troubleshooting and problem-solving skills
- Have experience with ConnectWise, Windows OS, Active Directory, and O365
- Also have 2+ years working with a Managed Service Provider (MSP)
What We Offer
Saltmarsh invests in their employees' growth, development, and work-life balance by offering:
- Firm-paid CPE
- Leadership opportunities
- Sabbatical program
- Unlimited PTO
- 12 firm-paid holidays
- Flexible remote work options
- Major medical, dental, and vision insurance
- Employer-paid life insurance
- Long-term disability coverage
- 401(k) with profit sharing
- Equity program for Senior Managers+ and top performing Managers
Location
This position would be onsite at our Tampa office.
Saltmarsh is not just a place to work; it's a place to thrive. Ready to grow your career and make an impact? Join us and discover the difference of being part of the Saltmarsh family.
Apply now and let’s build something amazing together!
How to Apply
Submit your information in the application section directly below! This will include:
- Basic contact information
- Resume/CV and optional cover letter upload
- Work eligibility and compensation
- Voluntary demographic & self-ID questions
For further questions or inquiries about the role, please reach out to Olivia Riley, Sr. Recruiter at [email protected].
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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