Quality Assurance Coordinator

Amity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as a Quality Assurance Coordinator. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the community and will also enhance your training and experience in the field.

About Amity:

Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building.

Remembrance, Resolution, Reconciliation, Restoration, Renewal

About the Position:

This position ensures the quality and accuracy of data for Comprehensive Health Accompaniment and Management Platform (CHAMP). This person is the designated point of contact to reconcile entered data and services provided and audit data for accuracy of Case Management files. This position is responsible for the operational aspects of tracking and reconciling billing data and the policies and procedures associated with these activities. 

• Essential Duties:
• Responsible for the following:
• Ensure data security as outlined in the CHAMP, and fulfill duties and obligations with respect to the protection, use, and disclosure of protected health information.
• Accurate and timely entry of service data into CHAMP software.
• Verify data accuracy as input by ICMS Advocates.
• Generate regular database reports to determine appropriate timeliness of client documentation submission.
• Lead efforts in any auditing, whether that is internal or external.
• Lead the development of annual client satisfaction surveys and program analysis.
• Perform audits, as required, to ensure quality processes exist and are being adhered to.
• Abide by policies and procedures outlining release of data, maintaining appropriate documentation of program participants.
• Ensure that best practices related to data security are upheld. 

• Excellent organizational skills and attention to detail.
• Ability to foster teamwork and cohesiveness.
• Excellent written and verbal communication skills.
• Extensive knowledge of office management systems and procedures.
• Ability to maintain confidential information.
• Ability to operate general office equipment.
• Proficient in Microsoft Office Suite or similar software.

• Medical, Dental, Vision.
• Paid vacation, sick time, & holidays.
• 401K, HSA, & Life insurance programs.
• Organization committed to community action.
• Community oriented workplace.