Service Communications Advisor - job 1 of 3
Company Description
About Us
At Property Soar, we are dedicated to empowering the next generation of real estate professionals through innovative strategies and visionary leadership. Based in New Orleans, we specialize in providing clients with tailored real estate solutions while investing in the development of future leaders within our team. We foster a collaborative and growth-driven environment where talent and ambition are cultivated into long-term success.
Job Description
Job Description
We are seeking a dedicated and professional Service Communications Advisor to join our growing team. This position plays a key role in managing communication between clients and internal service departments, ensuring that service requests and updates are handled efficiently and with a high degree of clarity. You will serve as the first point of contact for service inquiries and be responsible for coordinating effective communication throughout the process.
Responsibilities
Act as a liaison between clients and property service teams.
Respond to service inquiries promptly via phone and email.
Track and update service request status through internal systems.
Follow up with clients to ensure satisfaction and resolution.
Collaborate with internal departments to streamline service processes.
Document client interactions and service feedback accurately.
Assist with the preparation of reports and communication materials as needed.
Qualifications
Qualifications
Bachelor’s degree in Communications, Business, or related field preferred.
2+ years of experience in a customer service, property management, or communications role.
Strong written and verbal communication skills.
Ability to handle multiple tasks and prioritize under pressure.
Detail-oriented and highly organized.
Proficient in Microsoft Office and customer service software.
Additional Information
Benefits
Competitive salary ranging from $60,000 to $65,000 annually.
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Skills training and continuing education programs.
Paid time off and comprehensive benefits package.
Average salary estimate
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