Customer Support Specialist - job 1 of 25
Company Description
About Us
At Swift 7 Consultants, we are a results-driven management consulting firm based in Minneapolis, MN, dedicated to helping organizations achieve operational excellence and sustainable growth. Our team of professionals provides strategic insight, innovative problem-solving, and hands-on execution that drives measurable success. We believe in empowering our people to grow alongside our clients, fostering a culture of leadership, collaboration, and continuous learning.
Job Description
Job Description
We are seeking a Customer Support Specialist to join our growing team in Minneapolis. This role plays a key part in ensuring client satisfaction by providing professional, attentive, and solution-oriented support. The ideal candidate will thrive in a dynamic environment, maintain high attention to detail, and deliver consistent excellence in every client interaction.
Responsibilities
Provide outstanding customer assistance through phone and email communication.
Resolve client inquiries efficiently while maintaining a positive and professional tone.
Collaborate with internal teams to address customer needs and ensure timely solutions.
Maintain accurate records of customer interactions and follow up to ensure satisfaction.
Identify opportunities to enhance client experience and streamline support processes.
Qualifications
Qualifications
Strong communication and problem-solving skills.
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Detail-oriented and proactive approach to resolving challenges.
Commitment to providing exceptional customer service.
Proficiency with basic computer and office applications.
Additional Information
Benefits
Competitive annual salary ($58,000 – $63,000).
Professional growth and career development opportunities.
Supportive, collaborative, and professional work environment.
Comprehensive training and continuous learning programs.
Full-time position with long-term potential.
Average salary estimate
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