Customer Service Representative - job 1 of 24
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary:
The Customer Service Representative assists customers by answering inquiries, resolving issues, and ensuring a positive service experience. Ideal for someone patient, friendly, and dedicated to helping others.
Responsibilities:
Provide accurate information about products or services
Troubleshoot issues and offer solutions
Document customer interactions
Follow up on pending requests
Maintain service quality standards
Qualifications
Strong communication and problem-solving skills
Positive and customer-focused attitude
Ability to work in a fast-paced environment
Basic computer and typing skills
Customer service experience is a plus, but not required
Additional Information
Competitive salary range ($52,000–$56,000 per year).
Opportunities for professional growth and advancement within the agency.
Supportive environment that values creativity, innovation, and continuous development.
Collaborative culture with exposure to diverse branding projects.
Full-time position with structured training and ongoing mentorship.
Average salary estimate
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