Customer Service Officer - job 1 of 7
Company Description
About Us
At Every Word Code, we are dedicated to transforming ideas into digital solutions that drive business growth and operational excellence. Our team combines creativity with precision, ensuring that every project is executed with integrity, innovation, and a client-first mindset. We foster a collaborative work environment where each employee has the opportunity to grow and contribute to something meaningful.
Job Description
Job Description
We are seeking a motivated and detail-oriented Customer Service Officer to join our team in Birmingham, AL. In this role, you will serve as the first point of contact for our clients and customers, providing professional support, resolving inquiries, and ensuring a seamless experience from start to finish. Your ability to communicate effectively and handle multiple tasks will be key to your success.
Responsibilities
Handle inbound and outbound customer communications via phone and email
Resolve customer inquiries efficiently and professionally
Maintain detailed and accurate records of interactions and transactions
Collaborate with internal departments to ensure customer satisfaction
Identify and report recurring issues to contribute to process improvement
Maintain confidentiality and professionalism at all times
Support team goals through proactive participation and input
Qualifications
Qualifications
High school diploma or equivalent (Bachelor’s degree preferred)
Minimum 2 years of experience in a customer service or client-facing role
Excellent verbal and written communication skills
Strong problem-solving and organizational abilities
Proficiency in Microsoft Office and CRM tools
Ability to work independently and in a team environment
Adaptability and professionalism under pressure
Additional Information
Benefits
Competitive salary ($57,000 - $63,000 annually)
Opportunities for career growth and internal advancement
Ongoing training and skill development
Comprehensive health and dental insurance
Paid time off and company holidays
A collaborative and supportive team environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Bela Brand Bat is hiring a Client Account Representative in Washington, DC to manage client relationships, coordinate campaign delivery, and drive account growth.
Join Covenant Health’s Family Clinic of Oak Ridge as a Patient Service Representative II to handle patient check-out, collections, scheduling, and charge entry in a patient-focused ambulatory clinic.
Fender seeks a personable, organized Front Desk Receptionist to manage visitor experience, phone coverage, deliveries and front-office operations at its Phoenix headquarters.
PayNearMe is hiring a technically-oriented Client Services Manager to lead merchant integrations, configure the payments platform, and provide ongoing technical support to enterprise clients.
TP is hiring a Consumer Engagement Advisor to provide high-quality remote consumer support, resolve complex inquiries, and contribute to continuous service improvement.
Provide frontline support for TrueLark customers by resolving inquiries, guiding product use, and escalating issues to ensure a smooth, high-quality customer experience.
Act as the central contact for guests at The Dunlin, managing calls and service requests to ensure timely, professional, and personalized guest experiences.
DCWP is hiring a detail-oriented Customer Service Representative to handle licensing applicant inquiries, process payments and applications, and perform clerical duties supporting equitable marketplace compliance.
Modern Family Law is hiring an Intake Specialist to manage client inquiries, perform conflict checks, schedule consultations, and maintain accurate CRM records for a primarily remote Colorado-based intake team.
Guardant Health is hiring a Client Services Associate II to deliver high-quality customer and internal support, drive KPI results, and mentor junior team members in a hybrid client-services role.
Serve as a Universal Banker in Truist’s Bellaire branch, performing teller transactions, educating clients on digital banking, and supporting sales and outreach to deepen client relationships.
OATH is hiring a Community Associate to assist New Yorkers with summons intake, case processing, calendaring, and community inquiries at the Clerk’s Office.
Nexthink seeks a technically strong, customer-focused Support Account Manager to serve as the single point of contact for assigned Federal Premium Support customers, delivering L2/L3 troubleshooting and proactive account management.
UChicago Medicine is hiring a Patient Services Representative to manage patient registration, scheduling, insurance verification and billing support for its Ophthalmology clinic.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
