Beloform Craft is a refined retail brand dedicated to offering exceptional products and a seamless customer experience. Our commitment to quality, detail, and professionalism defines who we are. We take pride in creating an elevated environment where every customer feels valued and every team member feels supported. As we continue to grow, we are looking for motivated individuals who want to be part of a company built on trust, service excellence, and craftsmanship.
We are seeking a polished and proactive Client Relationship Manager to join our team in Los Angeles. This role focuses on strengthening client relationships, ensuring client satisfaction, and supporting the growth of key accounts. You will serve as a strategic point of contact, helping clients navigate their needs while maintaining a high standard of service and professionalism.
Responsibilities
Build and maintain strong, long-term relationships with clients
Serve as the primary point of contact for inquiries, updates, and service needs
Understand client objectives and provide tailored solutions
Coordinate with internal teams to ensure timely and accurate delivery of services
Monitor client satisfaction and identify opportunities for improvement
Prepare reports, presentations, and documentation as needed
Support the development of new business opportunities within existing accounts
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor and strong client service orientation
Ability to solve problems proactively and think strategically
Strong attention to detail and a commitment to quality
Ability to work independently and collaboratively
Competitive salary: $52,000 – $56,000 per year
Career growth and advancement opportunities
Skill-building and professional development
Supportive and collaborative team environment
Full-time, on-site position in Los Angeles, CA
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