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Account Manager Hydronics

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

This position will focus on developing new business for Brazed Plate & Gasketed Heat Exchangers in the Hydronic Markets like Heat Pump and HVAC System Builders. Success will be realized when Alfa Laval’s heat transfer technology has penetrated into top OEM / SB customers within the Hydronic applications. In addition, new trends are on the horizon, such as new refrigerants, technologies, and regulations. This position will be responsible for ensuring Alfa Laval is recognized as the heat transfer leader in the market.

This is a hybrid position located in Richmond, VA.

Responsibilities include:

  • Identify new customers and opportunities & drive the relationships to grow sales.
  • Support sales for top Brazed & Gasketed Heat Exchanger key accounts.
  • Develop the Refrigeration business plan, creating clear goals, tasks, and opportunities.
  • Collaborate with Marketing to ensure that the Market plan is fully executed and Alfa Laval is positioned as a thought leader in this industry.
  • Analyze the market, competitors, prices, and available installed base to create a market map, customer segmentation and targeting in the assigned markets.
  • Focus on digitalization and ensuring the organization is data driven.
  • Challenge the way business is conducted, creating new effective and efficient ways to work.
  • Create & implement transformational initiatives that impact the business short and long-term, positioning us for continued growth.
  • Create long-term relationships & partnerships with key customers.
  • Responsible for multiple financial and organizational KPI’s.
  • Work closely with our European central organization and collaborate sales activities to drive growth.
  • Work closely with leadership in operations to understand capacity needs and support the operations team to improve forecasting and demand planning.
  • Ensure a business culture with a high level of customer centricity exists, including being flexible and transparent to support customers with prompt and accurate information.
  • Be creative and driving market demand for plate Heat Exchanger products.
  • Participate in and collaborate with the Sales team to coordinate projects and activities.
  • Coordinate with Central and local Marcom to run global activities on internal networks, SoMe, etc.
  • Map out the US Hydronics like Heat Pump market related to Brazed & Gasketed Heat Exchangers in all types of technologies and applications.
  • Identify market trends with regulations, technologies, refrigerants, sustainability, etc.
  • Build relationships with industry manufactures to understand future trends and technology changes and their impact on Brazed Heat Exchanger products.
  • Work closely with Central Application & Product Specialist (APS) team to support applications and technical backup.
  • Market outlook for the given area including market studies development tracking.
  • Annual Sales ambition consolidation and sales development tracking.
  • Consolidate and contribute training material for Hydronic applications.
  • Decide conferences/events participation and coordinate with Marcom to support.

What you know:

  • Bachelor’s Degree in Engineering or Business or related field.
  • Minimum 5 years’ overall sales or business development experience.
  • Strong negotiation and persuasion skills.
  • Solid analytical skills.
  • Knowledge of the heat pump applications with the market.
  • Availability to travel: 50 to 60%.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $90,000.00 to $110,000.00

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

Average salary estimate

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What's it all about, Alfa? Alfa Laval is all about valves and other industrial processing equipment. The company is organized around its three main product lines: Separation (centrifuges), Fluid Handling (pumps and valves), and Heat Transfer (heat...

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Full-time, hybrid
DATE POSTED
November 30, 2025
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