Regional Director, Surgical MSL

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

Medical Science Liaisons (MSLs) strategically support the adoption of Alcon products by facilitating evidence generation, scientific exchange, and gathering insights to inform product and market understanding. They deliver unbiased medical information through presentations to healthcare professionals, payors, and internal teams, while collaborating across functions to achieve medical objectives. MSLs also address escalated medical inquiries from healthcare providers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. The Regional Director Surgical Medical Science Liaisons (MSL) is a Fort Worth based member of the Medical Affairs team. This role is responsible for all field‐based medical affairs activities comprising ​a business region and leads a team of Medical Science Liaisons. The role reports to the VP of Medical Affairs in Global Medical Affairs. This role is responsible for significant business impact including continued support of clinical data generation to support the portfolio, high scientific presence at major customer‐ facing congresses and scientific support of all key surgical and glaucoma customers across the region. In addition, the role is responsible for effective customer‐facing communication, medical presentations and dissemination of scientific materials across the entire region. Further, the role is directly responsible for business performance elements of the Region’s Executive Leadership Team such as scientific Share of voice and competitive clinical evidence generation. This individual serves as field coach and lead, to achieve results and Alcon’s key performance indicators, while maintaining an enterprise mindset, strategic agility and business acumen, with the highest integrity. The role is adept at managing internal and external cross functional collaboration and requires executive presence. In this role, a typical day will include:

• Lead and manage a team of regional medical science liaisons across multiple states/countries.
• Maintain deep scientific/clinical knowledge of the Alcon Surgical and glaucoma portfolio 
• Develop complex Key Opinion Leader mapping and development strategy and execution plan.
• Lead Alcon's scientific Share of Voice and podium presence at key scientific meetings across several regions/countries. 
• Lead clinical intelligence efforts across multiple congresses and scientific meetings 
• Ensure close alignment with Regional Commercial Business and represent clear value of the MSL team
• Ensure close alignment between global franchise and regional business priorities in context of scientific customer interactions. 
• Lead customer‐generated clinical data gathering and customer research support activities across multiple regions/countries.
• Responsible for operational objectives and mid-term planning.
• Internal and/or external influencing of key stakeholders to achieve scientific objectives aligned with key performance indicators.
• Apply negotiation and persuasion skills towards interactions with research sites to ensure timely completion of agreed milestones.
• Lead and manage the data dissemination/medical presentations execution plan for the MSLs.
• Support collection of scientific field insights and advice seeking surveys by MSLs and lead reporting findings to CRD, Marketing and commercial leadership.
• Maintain budget and department financial milestones are achieved (IITs, T&E).
• Create and execute quarterly MSL plans and project deliverables.
• Identify data gaps for scientific real world data generation based on ECP insights 
• Interface effectively with all other Alcon functions and departments, including Commercial, QA, Research and Development, Regulatory Affairs, Market Access, HEOR, etc.   
• Performs field management visits with individual MSLs to support territory development and promptly address field challenges or issues; the frequency of these meetings will be dependent on operational loads for specific projects. 
• Internal Alcon Support − Provide medical support and clinical support, as appropriate, (i.e., disease state and product) to colleagues (e.g. sales reps, Regulatory Affairs colleagues, etc.), or at advisory boards, but not as a substitute for those functional training groups.    
• Develop a strong understanding of the future needs of ophthalmic surgeons and support scientific peer to peer education in alignment with Alcon strategy.   
• Provide non-promotional speaker training to HCPs to support education to the healthcare community about therapies developed and commercialized.   
• Assure thoughtful and informed exchange of current medical information and data related to Alcon products and selected areas of therapeutic interest with KOLs.   .      

What You'll Bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience
• 3 Years of Demonstrated Leadership

Preferred Qualifications:

• Doctorate degree: OD/MD Ophthalmology preferred.
• Deep understanding of Alcon’s portfolio.
• Ability to represent the MSL team to and their interests to executive leadership.
• Good working knowledge of project and/or program management principles and process excellence concepts.
• Good understanding of medical affairs, including clinical research, product development, investigator-initiated studies, health authority and local regulations.
• Good working knowledge of collaboration platforms (MSOffice 365, SharePoint, etc.) and ERP platforms (SAP, etc.).
• Demonstrated ability to use AI-powered assistants (such as Copilot Chat), per company data protection and compliance standards, to generate content, summarize information, and support project management tasks.
• Skilled in creating, reviewing, and delivering clear, accurate presentations and reports for diverse audiences.

How You Can Thrive at Alcon:

• Collaborate with teammates to share standard processes and findings as work evolves.
• See your career like never before with focused growth and development opportunities.
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

See your impact at alcon.com.careers

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.