Claims Assist Technology Analyst, GenAI

Tech Analyst - GenAI

Be part of something groundbreaking  

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   

With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.   

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.  

If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance industry, we’d love to hear from you. 

Who we are  

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.   At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As our Tech Analyst - GenAI, you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.   

How you will create impact

The Tech Analyst is responsible for supporting the development and implementation of applications focusing on UI, Services, and Mule integration. The role requires collaboration with developers and architects to ensure delivery of high-quality solutions that meet business requirements.

What you need to know:

Technical Responsibilities: Assist in the development and support of UI components, service layers, and Mule integrations. Participate in coding, testing, and debugging applications while following established standards and best practices. Document technical processes and maintain system documentation.

Technology Stack: Exposure in development environment with any of the following technology stack UI frameworks, RESTful services, API integrations, and Mule ESB. Familiarity with GenAI tools and applications is beneficial but not required.

Junior Level Role: This position is designed for early career professionals looking to grow their technical expertise in a supportive environment with mentoring opportunities.

What we’re looking for:

Scope and Impact:

Communication with non technical and technical teams

• Support the development of UI components and service integrations

• Contribute to code reviews and testing procedures

• Assist in documentation of  technical solutions following architecture guidelines

Problem Solving:

• Troubleshoot basic to intermediate technical issues

• Apply analytical thinking to resolve application problems

• Work with team members to identify and implement solutions

Autonomy and Decision Making:

• Work under guidance of senior team members

• Make decisions within defined parameters

• Escalate complex issues appropriately

Technical Skills:

• Knowledge of UI development (HTML, CSS, JavaScript)

• Understanding of service-oriented architecture

• Basic familiarity with API integration concepts

• Experience with Mule ESB is desirable

• Interest in or exposure to GenAI applications is a plus

Knowledge Expertise:

• Basic understanding of software development lifecycle

• Familiarity with agile development methodologies

• Knowledge of modern development tools and practices

• Understanding of version control systems (e.g., Git)

 Education and Years of Experience:

• Bachelor's degree in computer science, information technology, or related field, or equivalent experience.

• 1+ years of experience in application development, with exposure to UI frameworks, services development, or integration technologies.

• Demonstrated interest in learning new technologies, particularly in the GenAI space.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.