Retention & Re-Engagement Specialist
WHO WE ARE
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are:
- Patient-Centered
- Value Employees
- Respect for Diversity
- Nimble
- Fight for What’s Right
Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.
STILL INTERESTED? Please continue!
YOUR CONTRIBUTION TO OUR SUCCESS!
The Retention Specialist for Jackson contributes to AHF's mission by presenting a friendly, helpful, and knowledgeable attitude to customers and people seeking testing. Your duties include conducting street based marketing and having an amazing connection with social media, providing HIV testing and counseling, retention efforts and retaining clients in care. In addition, identify and scout locations for future partners and referrals.
When approaching customers and patients, Retention Specialist will do so in a courteous and sensitive manner. This position has the opportunity to give standout service that enhances the reputation of AHF and encourages clients to learn their HIV status. Attention to detail is crucial and identifying future partners and referrals. Being able to setup events for testing program and the ability to take direction. Identify target populations in assigned region and increase foot traffic to Mobile Testing Unit free HIV testing as well as the Healthcare Center.
The Retention Specialist can enhance the experience of both internal staff by creating a dynamic relationship to improve flow of testing and linkage. In addition, being able to meet quotas and deliverables in an efficient and timely manner. This is a collaborative role by working with Healthcare Center staff, HIV testers, and community members. In addition, giving feedback to their manager about how we can improve and enhance client experience. The Retention Specialist must be able to present in large or select audiences. Is cultural sensitive and be able to work assigned hours, including evenings and weekends. The Retention Specialist will have a strong social media component and adapt to various situations with ease
AHF Commitment
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
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