Quality Assurance Nurse

About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

💻 The Role

We are seeking a dynamic and compassionate individual to join us as a QA Nurse. This role will report into our Internal Audit Manager. This is a Full-Time Remote position. In this role, you’ll be responsible for reviewing clinical documentation to ensure it is complete, compliant, and meets both internal standards and external regulatory requirements (e.g., CMS, CHAP, etc.). You’ll be an essential partner in maintaining the integrity of our clinical records and helping to ensure we deliver safe, high-quality care.

The Requirements:

• Must be a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the state you are located.

• 2+ years of clinical experience, ideally in home health, hospice, or a regulated healthcare setting.

• Prior experience with QA, auditing, or clinical documentation review.

• Working knowledge of CMS and/or Medicaid regulations.

• Attention to detail, a methodical, thorough work style, and strong communication skills.

• Ability to work independently while staying aligned with broader QA and compliance processes.
  

• Familiarity with EMR systems and comfort working with digital documentation and spreadsheets.

• Experience with CHAP or other accreditation standards is preferred.

• Experience working in a multi-state home health agency is preferred.
  

Responsibilities:

• Review clinical documentation for accuracy, completeness, and compliance with regulations.

• Identify errors or missing information and coordinate corrections with clinical staff.

• Ensure timely QA of documents for billing, audits, and regulatory deadlines.

• Support education for nurses and caregivers on documentation standards.

• Maintain organized logs of QA reviews, corrections, and outstanding items.

• Participate in internal audits and assist with survey and accreditation preparations.

• Escalate documentation or compliance concerns to the QA Manager as needed.

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
   
   

2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
   
   

3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
   
   

4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
   
   

5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. 

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.

• Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.

• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. 

• Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.

• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). 

• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

This is a Full-Time role with the anticipated annual compensation of $65,000 - $75,000 base + bonus potential and benefits.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.