Analyst, Buying Center of Excellence

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The primary focus of this position as part of Buying Center of Excellence is to provide support scientists and other R&D employees in all US and UK sites by ensuring materials and services needed in daily operations are appropriately acquired. This position is also responsible for ensuring the safety of AbbVie financials by performing vendor maintenance and generating reports related to KPI for Monthly and Quarterly Business Report presented to Senior Leadership.  The Analyst partners with multiple teams, including the R&D Stockrooms, Purchasing (PSM), Corporate Disbursement Operations (CDO), Vendor Master team, Finance, AbbVie’s Supplier Network, etc. to resolve issues, perform root cause analysis and recommend process improvements for the advancement of agile, impactful, and cost-effective solutions

Responsibilities:

• Initiate orders in response to customer requests for material goods or services in company purchasing systems, (e.g., SRM, Ariba, or RMM Jaggaer) including WBS associated orders.

• • Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc.
  • Track open or outstanding orders. Follow up with customers, or suppliers as needed to ensure appropriate close out process is executed.
  • Investigate and aid in the resolution of invoice issues. Partner with Purchasing and Corporate Disbursement Office to resolve invoice issues resulting from orders. Examples include discrepancies (e.g., pricing, quantity) between initial requisition, invoices, and purchase order amounts. Identify trends, work with Supervisor, and recommend process changes.
  • Update systems appropriately posting receipt of goods and services. Close out open orders appropriately to allow CDO to initiate payment to suppliers within expected timeframes, which includes providing invoice payment issue identification and resolution support for Stockrooms and R&D Community.
  • Perform vendor maintenance received through the demand intake tool competently and independently and generate reliable consistent results. Ensure the safety of AbbVie financials from fraudulent activities and that vendor accounts updated accurately.
  • Collect and analyze data, conduct root cause analysis, and work with Supervisor to recommend and implement process improvement changes. Collect and produce metrics and related KPIs for Periodic Business Reviews with Senior Leadership.
  • Functions as subject-matter expert/key local user with procure-to-pay SAP activities supporting R&D/Operations with project and non-project indirect procurement of supplies, services & equipment, and actively supports invoice payment issue resolution across these organizations.
  • Cross-functional teaming and collaboration with R&D/Operations/Regulatory Affairs customers, Purchasing and Supplier Management (PSM) professionals, Accounts Payable/Corporate Disbursement Organization, Finance, IT and an extensive supplier network.
  • Support and implement the identification of process improvement opportunities in the PTP process area. Regulate internal processes for efficiencies and improvements and identify and implement systems/processes to reduce transaction time. Continually identify and implement solutions to remediate internal control gaps.

• High School diploma or equivalent with minimum of 4 years relevant experience OR an Associate’s Degree with 3 years relevant experience OR a Bachelor’s Degree with a minimum of 2 year of relevant experience.

• Strong communication skills and customer support.

• Proficient Excel skills required,

Preferred:

• Experience with TM1 and SAP preferred.
• Experience in  Power BI and Smart Sheet

• 2 years’ experience working with procurement or payment systems. Has good understanding of purchasing and payment processes and procedures

  Exceptional customer services skills that support effective problem solving and issue identification & resolution.

  • Excellent verbal and written communication skills

  • Demonstrates good analytical and critical thinking skills with strong attention to detail. Must have good working knowledge of Excel and be able to learn new software/technology quickly

  • Able to complete tasks with limited oversight and manage competing priorities effectively

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

• This job is eligible to participate in our short-term incentive programs. ​​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html